Team Leader
7 months ago
Job Introduction
Join us at National Grid Electricity Distribution (NGED) during this exciting phase of growth As part of our Efficiency Delivery programme, we're welcoming 140 new Team Leaders to our organisation. These inclusive leadership roles play a pivotal role in driving performance and supporting the business with work volumes to ensure excellent customer service is delivered to our 8 million customers.
This is a crucial role to help drive forward performance and give our large teams the support they need in the field. The new Team Leader role will be one of ways to help improve the way we carry out our work.
The introduction of 140 Team Leaders is a significant investment in our future. It will not only support our busy team managers, but also ensure we are getting the best value out of the work we do to improve service for our 8 million customers.
Evidence of your qualifications will be required prior to appointment.
If you are offered a position, you will be required to successfully complete a basic DBS check that shows any unspent convictions or conditional cautions.
If offered a position, you will be required to attend a week’s training in Tipton or Taunton, all accommodation and travel expenses will be covered.
Main Responsibilities
- Ensuring your teams adherence to Health and Safety regulations
- Efficient scheduling of work activities
- Collaboration with other teams to manage workload
- Driving team productivity and individual performance management
- Maintaining a full schedule of work for the team
- Ensure our people have the appropriate training and work authorisations to support a safe and productive working environment
- Respond quickly and professionally to customer complaints
- The ability to develop a good understanding of Health and Safety legislation, Electricity Safety, Quality and Continuity Regulations 2002 and Electricity at Work Regulations 1989
- Organised, with strong problem solving and the ability to think and plan ahead
- Good communicator with the presence to build strong relationships with our customers
- An understanding of and the ability to effectively manage performance
- Knowledge of craft roles or the ability/willingness to quickly develop your understanding of these roles and the work activities in your team
About The Company
Joining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:
- 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
- Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
- Annual Share Save plan
- Contributory private healthcare scheme for you and your family
- Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
- Free on-site parking at all our main sites
**Things you need to know**
About Us
We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.
National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.
-
Team Leader
2 weeks ago
Cwmbran, United Kingdom Natures Hand Care and Support Full timeWe are looking for two experienced Team Leaders to work within our growing organisation. The Team Leader roles are full time and based within Cwmbran, Monmouthshire. Both roles require overseeing Supported Living Services working alongside existing Service Managers to support the day to day management of the services. We are seeking staff who ideally have...
-
Trainee Team Leader
2 weeks ago
Cwmbran, United Kingdom NU Staff Recruitment Full timeNu-Staff are currently working with an excellent client based in Llantarnam, Cwmbran to support the recruitment of a trainee Team leader. **Key responsibilities will include**: - Overseeing a team of production operatives to ensure lines run smoothly and efficiently - Working closely with the warehouse and engineering teams to ensure production targets are...
-
Team Leader/supervisor
2 weeks ago
Cwmbran, United Kingdom Subway Full timePrevious experience in food preparation, catering, retail sales and/or customer service is desirable but not essential as you will receive full training and undertake various University of Subway® courses. What’s more important is being a team member with a winning attitude. Key Responsibilities: - Team management - Cash control - Key holder -...
-
Customer Hub Team Leader
7 months ago
Cwmbran, United Kingdom Bron Afon Community Housing Full timeJoin our team as a Customer Hub Team Leader at Bron Afon! In this role, you will oversee and coordinate the effective operation of our Customer Hub, ensuring top-notch service across all customer communication channels. As a leader, you will guide a dedicated team, fostering their growth and implementing best practices to enhance the customer experience....
-
Team Leader Nights
3 weeks ago
Cwmbran, United Kingdom Hollylodge Residential Home Full timeVirgo care Homes Ltd are looking to employ a NIght Team leader at their Hollylodge Care Home. The individual will be incharge of the home overnight and also will be responsible for leading a small team of care staff. You will be responsible for administering all medication/working as part of the team to ensure all client,s needs are met overnight as...
-
Nepts Net Centre Team Leader
7 months ago
Cwmbran, United Kingdom Welsh Ambulance Service NHS Trust Full timeA fantastic opportunity has become available to join our busy Non-Emergency Transport Call Centre as a Team Leader based in our South East Headquarters in Cwmbran. The Team Leader will be Responsible for leading, supervising and supporting a team of NET Centre Call Takers to deliver safe, effective and high-quality care that meets patient and commissioner...
-
Radiography Team Leader
1 month ago
Cwmbran, Torfaen County Borough, United Kingdom Aneurin Bevan University Health Board Full timeAbout the OpportunityA high-calibre leader is sought by Aneurin Bevan University Health Board to spearhead the CT service at The Grange University Hospital. This permanent role, based in Cwmbran, entails operational oversight of the CT service and collaboration with radiology senior management and key stakeholders to deliver a premium CT experience.Key...
-
Customer Service Team Leader
7 months ago
Cwmbran, United Kingdom HollyField Personnel Full time**Customer Service Team Leader** £29,400 **Job Type**: Temporary to Permanent Location: Cwmbran Hours: Monday to Friday, 8:30am - 5:00pm (40 hours per week) Training: Tamworth, Sutton Coldfield - All expenses paid. Are you ready for an exciting customer experience role that offers growth, autonomy, and the opportunity to make a real impact? Join our...
-
Team Leader
2 weeks ago
Cwmbran, United Kingdom CeX Ltd Full time**Retail Supervisors with a passion for games, Movies, gadgets and computers** **Location**: Cwmbran **About Us;** - We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, Australia, Mexico, Netherlands, Poland and India. - We trade games, Movies, gadgets, mobile phones, computing products, and flat panel...
-
People Business Leader
7 months ago
Cwmbran, United Kingdom Welsh Ambulance Service NHS Trust Full timeIt's been an exciting time at Welsh Ambulance Services NHS Trust as we continue our journey of "Being our Best", and our mission to provide world-class patient care. An exciting opportunity has arisen for a People Business Leader within the Workforce & OD function to work closely with the wider team to deliver our People & Culture Strategy. The People...
-
Continuous Improvement Leader
7 months ago
Cwmbran, United Kingdom Safran Full time**Job description**: Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Our passenger experience prides itself on...
-
Business Planning Leader
4 weeks ago
Cwmbran, Torfaen County Borough, United Kingdom Zenoot Ltd Full timeAbout Our MissionZenoot Ltd is committed to delivering exceptional quality and service to our customers. We are seeking a highly skilled Business Planning Leader to lead our business planning initiatives. As a key member of our Executive team, you will develop and refine our business plan, ensuring alignment with overall business objectives.Job DescriptionWe...
-
Team Leader/shift Supervisor
3 weeks ago
Cwmbran, United Kingdom Burtons Biscuits Full time**Who Are Burtons Biscuits?** We are the home of Jammie Dodgers, Paterson Shortbread, Maryland Cookies and Wagon Wheels to name just a few! We are incredibly lucky to work in the world of making delicious biscuits! ‘We are a more successful and fun place to work when people feel free to be themselves’. At Burton’s we believe in the power of being...
-
Data Insights Leader
3 weeks ago
Cwmbran, Torfaen County Borough, United Kingdom Aneurin Bevan University Health Board Full timeSalary: £60,000 - £80,000 per annumAbout the RoleAneurin Bevan University Health Board is seeking a highly skilled and experienced Principal Business Intelligence Analyst to lead the development of cutting-edge business intelligence solutions.This senior position offers a unique opportunity to manage and inspire a talented team of analysts while working on...
-
Procurement Specialist Leader
4 weeks ago
Cwmbran, Torfaen County Borough, United Kingdom Rise Technical Recruitment Limited Full timeJob Description:We are seeking an experienced Procurement Specialist Leader to join our team. As a key member of our commercial department, you will be responsible for managing procurement processes, negotiating contracts, and building relationships with suppliers. If you have a strong background in quantity surveying and commercial management, we would love...
-
Scientific Leader in Inhalation Drug Delivery
4 weeks ago
Cwmbran, Torfaen County Borough, United Kingdom Spherical Search Full timeJob Summary:Spherical Search is seeking a Scientific Leader in Inhalation Drug Delivery to join our team. As a critical member of our organization, you will be responsible for leading our efforts in developing innovative solutions for inhalation drug delivery. This is an excellent opportunity for someone with a strong background in science, pharmacy, or...
-
Healthcare Support Team Member
3 weeks ago
Cwmbran, Torfaen County Borough, United Kingdom NHS Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Supporting the delivery of patient care and undertaking clinical duties allocated by a registered nurseUtilising customer care skills when caring for patients and relativesSharing information related to patient care with the Team LeaderParticipating in statutory training and in-service...
-
Innovation Leader in Aerospace Industry
3 weeks ago
Cwmbran, Torfaen County Borough, United Kingdom Safran Full time**Join Safran Seats as Head of R&T Strategy**We are looking for an innovative leader to drive research and development in the aerospace industry. As a key member of our team, you will be responsible for leading the local R&T function and developing strategies to grow our business. Some of your key responsibilities will include:Leading a high-performing team...
-
Frontline Team Supervisor
3 weeks ago
Cwmbran, Torfaen County Borough, United Kingdom OneRetail Full timeJob DescriptionOneRetail is seeking a highly motivated and organized Cafe Supervisor to join our team. In this role, you will be responsible for ensuring the smooth operation of our cafe, including supervising a team and maintaining high standards of quality and customer service.The successful candidate will have prior experience supervising frontline teams...
-
Senior Business Development Leader
4 weeks ago
Cwmbran, Torfaen County Borough, United Kingdom Focus Resourcing Limited Full timeJob Title: Senior Business Development LeaderAbout the Role:This pivotal position drives revenue growth, enhances brand visibility, and fosters strong customer relationships. The ideal candidate possesses a strategic mindset, exceptional leadership skills, and a proven track record in sales or marketing management.Key Responsibilities:Developing and...