Internal Office Administrator
15 hours ago
**Job Description**:
We are looking for an Internal Office Administrator to join a manufacturing company based in Southam.
Hours of work - 8.30am to 5.00pm Monday-Thursday and 8.30am to 4.00pm on Friday with an hour unpaid break
Holiday - 31 days inclusive of bank holidays (they have a shutdown at Christmas, so holiday needs to be reserved for this). After 2 years’ service, 2 extra days holiday are added. A further day of holiday is given for each subsequent 5 years of service up to a maximum of 36 days.
Pension - company contributes 3%, employee 5% (salary sacrifice scheme)
Private Medical Insurance
**Salary**: £23,000
Free parking on site.
**Duties**:
Reception
- Carry out the receptionist duties for the company - providing a courteous efficient answering service to incoming calls, welcoming visitors, and suppliers when they attend site- Make sure that they fill in the visitors pass in full and sign out on leaving- Provide effective administration support and proactively facilitate the sales and administration activities of the businessInitial priority duties
- Answer all incoming calls and direct to the appropriate personnel in a welcoming, friendly, courteous manner-
- Meet and greet all clients on arrival for meetings /consultations - provide hospitality upon their arrival such as coffee and teas / water in a pilot and friendly manner- Making sure the meeting rooms are presentable before visitors meetings are due- Opening and distributing the post to the relevant personnel- Scanning and sending post when required- Working with computer programmes such as Word, Excel, Outlook- At all times remain flexible with your approach to the day to day operations within the company and make sure information and requested administration is completed and finished to a high standard at all times- Carry out general administration duties, including filingSales- Deal with enquires and enter them onto the company database-
- Ensure delivery dates are adhered to in accordance with customer requirements, and our confirmed acknowledgements- Assist with estimating to gain an understanding of products to help secure competitive pricing from suppliers- Track and monitor quotations and plan to follow them up in a timely manner- Undertake Basic Internal Works / Bill of Materials and instructions- Maintain customer files and records- Support the sales team with any changes to daily work and instructions- Process sales orders, despatch documentation and sales invoicing- Arrange export documentation and carriage for UK and overseas orders, as required- Prepare test certificates and certificates of conformity or certificates of origin, as required- Process delivery paperwork from suppliers- Process returns paperwork to customers and suppliers- Resolve stock queries on the sales ledgerGeneral Duties
- Assist to maintain a reasonable standard of housekeeping- Maintain and archive Company files and records effectively and adhere to the Data Protection Act 1998 Regulations- Attend training courses when requested and maintain knowledge and skills required for your duties- Provide cover for other members of staff during absence and holidays, as requested- Carry out any other reasonable duties as requested by senior staff and the Managing Director- Work within the company’s rules and procedures and the Safety, Health & Welfare at Work Act 2005- Dealing the couriers and associated supply of bags and software- Establish and work with online electronic booking of couriers**Skills required**:
Attention to detail and accurate
Effective interpretation of instructions
Proficient typing and data processing
Excellent communication and people skills
Excellent customer service, providing a friendly and courteous front of house image
Adaptable and flexible and capable of managing changing priorities and tasks
**Experience**
Proven experience in a similar role would beneficial, willingness to develop sales skills
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