Retail Operations Administrator
6 months ago
Our purpose is to positively impact people's lives every day in every home around the world We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
**JOB TITLE: Retail Operations Administrator**
**REPORTS TO: Team Lead, Retail Operations**
**LOCATION: Leeds, UK**
Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love. As we continue to grow, we are excited to add a **Retail Operations Administrator** to our global team.
**OVERVIEW**:
As a Retail Operations Administrator, you will be responsible for overseeing the successful delivery of sales orders to meet SharkNinja clients' expectations, provide customer service to our retailers and internal stakeholders as well as perform general administrative tasks. You will be interfacing with freight providers, 3PL providers, and various clients.
Previous admin or logistics experience is preferable, however a good attention to details and being a 'team player' are equally important. IT literacy and the willingness to learn.
**Here are some of the EXCITING things you'll get to do (RESPONSIBILITIES)**:
- Processing Purchase Orders, Recording and Tracking and Reporting on order status
- Validate prices and inventory
- Monitoring and resolving any system discrepancy
- Owning the client requirements from an operational perspective
- Communicate with suppliers, retailers, customers
- Plan and track shipments according to customer requirements
- Prepare accurate reports for management
- Facilitate the shipping of products from one destination to another
**ATTRIBUTES & SKILLS (REQUIREMENTS)**:
- Drive, ambition and enthusiasm to deliver results and progress within the organisation
- Ability to work in a fast-paced, deadline driven environment
- Resourceful, well organized, highly dependable, efficient and detail oriented with ability to take ownership, drive results, and manage projects to completion
- High energy level with ability to multitask and open to changing direction
- Good organizational and coordination abilities and ability to multi-task
- Excellent communication and interpersonal skills
- Computer literacy: Excel, Outlook, Word, ERP systems
**YOUR ROLE in DIVERSIFYING**
- As a corporate citizen, learn and support SharkNinja's Diversity, Equity & Inclusion strategy
- Be an Ally, find internal Champions
- Explore SharkNinja's Employee Resource Groups or volunteer to serve on committees that organize diversity-related events and activities
- Participate in employee engagement surveys and respond as openly and honestly as possible
- Become culturally competent; take the time to learn about different cultures, races, religions and backgrounds represented by your colleagues
- Treat people in a way they wish to be treated rather than the way you wish to be treated
**YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET**
- Leads us to be "**RARELY SATISFIED**"
- Make things better each day; "**PROGRESS OVER PERFECTION**"
- Using your knowledge of our consumer, understand that "**DETAILS MAKE THE DIFFERENCE**,"
- Deliver something great; "**WINNING IS A TEAM SPORT**"
- Be clear and honest, "**COMMUNICATING FOR IMPACT."**
Explore SharkNinja on our social channels:
LI-HYBRID
- At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
- YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET_
- _Lead us to be "RARELY SATISFIED"_
- _Make things better each day; "PROGRESS OVER PERFECTION"_
- _Use your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE"_
- _Deliver something great; "WINNING IS A TEAM SPORT"_
- _Be clear and honest, "COMMUNICATING FOR IMPACT"_
Explore SharkNinja on our social channels:
Instagram
LinkedIn
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