Patient Services Assistant

7 days ago


Salisbury, United Kingdom Dr Cheng & Partner Full time

**Job details**

**Salary**
£10.00 to £11.50 per hour dependent on experience

Previous Reception based experience is beneficial but not essential.

**Job type**

Part-time
Permanent

**Benefits**

NHS pension
Free parking

**Full Job Description**

Downton Surgery is a rural NHS GP Practice looking to hire another receptionist/administrator to join our busy, friendly team.

To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team.

**Telephone Duties**

Making appointments

Ambulance transport bookings

Home visit requests

Deal with general enquiries

Taking messages and/or forwarding where necessary; ensuring accuracy and prompt delivery

**Reception Duties**

Greet and direct patients and visitors

Making appointments

Ensure outstanding queries are explained and handed over to next shift, as necessary

Collect payments from patients for non-NHS services

Deal with general enquiries

**General**

Input and extract information from Practice computer system

Observe health and safety guidelines at all times

General housekeeping (eg. keeping reception and waiting areas tidy)

Any other reasonable duties as necessary

Provide cover for any holiday and sickness

**Job Types**: Permanent, Part-time
Part-time hours: 20- 25 hours per week

Schedule:

- Monday to Friday

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £10.00-£11.50 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Reference ID: Patient Services



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