Patient Services Assistant
7 days ago
**Job details**
**Salary**
£10.00 to £11.50 per hour dependent on experience
Previous Reception based experience is beneficial but not essential.
**Job type**
Part-time
Permanent
**Benefits**
NHS pension
Free parking
**Full Job Description**
Downton Surgery is a rural NHS GP Practice looking to hire another receptionist/administrator to join our busy, friendly team.
To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team.
**Telephone Duties**
Making appointments
Ambulance transport bookings
Home visit requests
Deal with general enquiries
Taking messages and/or forwarding where necessary; ensuring accuracy and prompt delivery
**Reception Duties**
Greet and direct patients and visitors
Making appointments
Ensure outstanding queries are explained and handed over to next shift, as necessary
Collect payments from patients for non-NHS services
Deal with general enquiries
**General**
Input and extract information from Practice computer system
Observe health and safety guidelines at all times
General housekeeping (eg. keeping reception and waiting areas tidy)
Any other reasonable duties as necessary
Provide cover for any holiday and sickness
**Job Types**: Permanent, Part-time
Part-time hours: 20- 25 hours per week
Schedule:
- Monday to Friday
**Job Types**: Part-time, Permanent
Part-time hours: 25 per week
**Salary**: £10.00-£11.50 per hour
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Reference ID: Patient Services
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