Patient Service Advisor

3 weeks ago


Salisbury, Wiltshire, United Kingdom Optical Express Full time
Job Title: Patient Service Advisor

Summary: We are seeking a highly motivated and customer-focused individual to join our clinical team as a Patient Service Advisor. In this role, you will play a vital part in delivering exceptional patient care, ensuring every patient feels valued and supported throughout their treatment journey.

Estimated Salary: £24,000 Pro Rata per annum + benefits (OTE £26,000)

About the Role:
  • You will build strong relationships with patients, communicate effectively, and ensure their needs are met.
  • You will assist in patient consultations, scanning patients' eyes using advanced equipment, and maintain accurate patient records.
About Us:

Our company is dedicated to delivering exceptional patient care and outstanding clinical outcomes. We value teamwork, respect, and open communication.

What We Offer:
  • Ongoing training and development opportunities to help you grow professionally.
  • A comprehensive pension scheme and 29 days annual leave, promoting work-life balance.
  • Exclusive discounts on prescription eye wear and sunglasses, enhancing your personal style.
  • Free Laser Eye Surgery and Intraocular Lens Surgery, allowing you to experience our services first-hand.
Requirements:
  • Possess excellent communication and organisational skills to effectively interact with patients and colleagues.
  • Be highly motivated and driven to succeed, with a genuine passion for delivering exceptional customer service.

Location: Salisbury


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