Retail Customer Service Representative

3 months ago

Lancaster, United Kingdom William Hill Full time

**Location**

Church St, Lancaster LA1 1LP

**Salary**

£10.50 rising to £10.90 after passing probation

**Hours**

18-24
- People don’t just come here to place bets. They come for the experience.
- And you will be at the heart of it all. Giving everyone a warm welcome. Getting to know each customer and making them feel at home.
- If you’re a people person, you’ll love working in William Hill. What’s more, we’ll give you great training and plenty of incentives to keep you motivated.

**What this role is about**
- Welcoming customers with a friendly face
- Taking their bets and assisting with queries
- Showing customers how to use betting terminals
- Getting to know your customers to champion safer gambling at all times
- Supporting managers with shop displays and opening/closing

**Why do it**
- Hours._ We’ve a range of full and part-time hours on offer.
- Salary._ We pay the National Living Wage as a minimum, not just to people over 25. What’s more, there’s the opportunity to earn a quarterly performance bonus too.
- Holiday_. On top of a 28-day holiday allowance, you’ll get a paid day off for your birthday.
- Pension plan._ We’ll match your pension contributions to 4%.
- Subsidised travel._ We can offer you money off your travel expenses too for roles in London.
- Staff discounts._ When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.

**Who we are**
- With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966.
- We offer a Balanced approach to shift patterns with a range of full and part-time jobs, with flexible hours, shifts to suit you and an unrivalled opportunity to develop through Build. Our approach to Belong means all colleagues have a voice, and feel heard and we can all work on the same side to achieve our goals.
- The recruitment process will include an online assessment exercise from HireVue and an interview stage._
- _

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