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Communications and Engagement Lead

4 months ago

Edinburgh, United Kingdom Diligenta Full time

**Who are Diligenta?**:
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

**The Opportunity**:
**Salary**: £50,000 - £55,000 + Bonus

Location: Edinburgh (Hybrid)

A fantastic opportunity to lead on communications delivery for a key account

**You'll be**:

- Developing an annual communications and engagement plan and calendar which supports objectives and improves colleague retention for the account.
- Delivering all elements of the communication and engagement plan
- Working closely with the Account Lead and wider leadership team with the delivery of their communications activity and designing of the communications strategy
- Delivering communications on change activity when required
- Driving participation and engagement with communications and engagement activities
- Ensuring the look and feel of communication channels are consistent with the company wide approach with an engaging tone of voice
- Experience in an internal communications of employee engagement role. Ideally a corporate environment with a large audience.
- Excellent communication skills, both written and verbal
- Strong copywriting skills
- Ability to develop relationships at all levels
- Ideally, experience designing and delivering internal communications to multiple sites.
- Good project management skills
- Strong influencing skills
- Ideally (non-essential) have experience working in a regulated environment e.g. financial services

**The Perks**:

- 25 days holidays + 8 bank holidays
- Discretionary annual bonus
- Company pension scheme membership