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Social Media Officer

3 months ago

High Wycombe, United Kingdom Buckinghamshire New University Full time

**Location**

High Wycombe

**Contract Type**

Permanent

**Salary Range**

£24,533 - £27,181

**Hours per week**

37

**Closing Date**

06/03/2024

**Ref No**

1512

**Full Time - Permanent - High Wycombe**

**Salary - £24,533 - £27,181**
- Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.
- BNU continues to experience rapid growth in student numbers, making us one of the fastest-growing higher education providers. This is an exciting time to join the University as we invest significantly in estate developments and work proudly with Jay Blades MBE, our inaugural Chancellor.
- The post holder will have a roving brief to gather and create content such as videos, photos, infographics, blogs, and case studies across our campuses. And the role will also involve providing excellent customer service by working with colleagues across BNU to monitor and respond to comments on BNU’s social media posts.

**What we offer**:

- a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
- training & development support opportunities
- contributory pension scheme
- discounted gym membership for our on-site gym
- a range of staff discounts with major retailers.
- Please click here to see our wide range of benefits available for employees.
- Please click here for our behavioural based interview question bank.
- Please click here to view our employee handbook.
- If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.
- BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. Our aim is to continue to build an environment where everyone thrives and can be themselves. We therefore ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.

**Closing Date: 6 March 2024**

**Interview Date: W/C 11 March 2024**
- If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.

**JOB DESCRIPTION**

**Job Title**: Social Media Officer (University Communications)**Faculty/Directorate**: Directorate of Vice-Chancellor, Communications and Civic Engagement**Grade**: D**Location**: High Wycombe (with travel to other campuses as required)**Hours**: 37 hours**Responsible to**: Head of Communications and Civic Engagement**Responsible for**: N/A**Job Purpose**:

- This entry-level role into a career in Communications will play a key and active role in enhancing the University’s social media presence by creating engaging content about why BNU is a special place to study and work, and its important role in the local community. The postholder will have experience of using smartphones and/or cameras to gather and create content, such as videos, photos, blogs and case studies, and be equipped to share the University’s stories with diverse audiences across its online channels. The role will also involve providing excellent customer service by monitoring and responding to comments on BNU’s posts, helping to protect and improve the University’s reputation.**Main Duties & Responsibilities of the role**:

- Develop and craft engaging social media content (mixture of written, video, photographic etc) that resonates with BNU’s diverse audiences across various platforms.
- Collaborate with academic Schools, professional services directorates, researchers, and students to tell the University’s good news stories, including the achievements of its staff and students; institutional successes; and the impact of BNU’s research and civic engagement work.
- Keep abreast of social media trends, best practices, and emerging platforms to highlight timely opportunities to enhance BNU’s social media activity.
- Foster meaningful interactions, dialogue, and engagement with BNU’s followers, helping to nurture a thriving online community in which BNU has an active presence and personality.
- With support and guidance from the Communications team, assist in monitoring and responding to comments on social media platforms promptly to help safeguard BNU’s online reputation.
- Utilise analytics tools to measure the impact of social media campaigns and contribute ideas to maximise the reach and impact of BNU’s communication strategies and action plans.
- Contribute to a community of best practice across BNU for those who engage in social media by working with the Digital team and colleagues who lead on School or course specific social media accounts.
- Comply with relevant legislative and other requirements (e.g., the Data Protection Act