Associate Cdio

Key Results Areas Leadership Lead and develop the Business Intelligence Units analytics, data warehousing, clinical coding, capability and capacity to provide the Trust Board, managers, clinicians and staff of the Trust with the ability, advice, forecasting analysis and expertise to enable the delivery of the best possible standards of healthcare. Promote the highest standards of professionalism within business intelligence to ensure compliance with external standards and best practice in support of all Trust activity. Deputise for the Deputy CDIO as and when required and take the lead on selected strategic initiatives within the scope of Deputy CDIO responsibilities. Service Delivery Partner with senior leads within the organisation in the development of strategy and accompanying performance culture through the provision of a robust business intelligence and analysis.

Support the recruitment, deployment, development, training, review and motivation of staff to fulfil the Directorates objectives. Strategy Advise the Deputy CDIO of changes in national and regional health policy and strategy presenting opportunity and/or requirement for Trust business intelligence and analytics to be developed and executed to enable corporate risk and decision making to be informed by evidenced based options. On behalf of the Deputy CDIO and CDIO, develop the strategic direction of the business intelligence function for Board approval, setting challenging objectives for the continuous improvement of analytical services in anticipation of future changing needs. Develop, integrate and maintain information strategies, systems and processes to support the whole organisation in line with best practice, technology advances and central government policies and quality standards.

Main Tasks and Responsibilities Strategy Ensure that the impacts, opportunities and risks of strategic changes, whether externally or internally driven, are properly assessed acknowledged and maintained throughout the decision-making process. Support the Trust Executive by developing new approaches and initiatives to pursue service improvement through the provision of evidence-based scenario analysis that informs service reviews, improvement initiatives and decisions to improve quality and/or value for money. Lead, and actively participate in, the development and delivery of information management, reporting and technology policies and strategies and associated work programmes in line with best practice, technology advances as well as national frameworks and NHSE initiatives and quality standards. Staff Management and Development Support the Deputy CDIO and CDIO in developing and implementing a high performing culture throughout the Trust towards its goals of having decision-making grounded in robust intelligence and analysis.

Lead the Business Intelligence Unit function, providing direction and setting priorities to ensure that staff are highly engaged, well-motivated, work effectively and achieve their personal and team objectives and are customer-focused. This includes the management of talent and succession, reward, performance, recruitment and retention and the implementation and operation of Trust values, behaviours and people policies/processes. With the CDIO and Deputy CDIO, implement an effective people review programme that includes workforce and succession planning on a regular basis, consistent with the intention of building a top-quartile business intelligence function and ensuring the continuous development of skills and competences that will enable Trust future requirements to be met. Customer focused Service management and Delivery Develop a culture of providing a customer-focused service and aims to exceed expectations.

Develop qualitative and quantitative KPI measures including internal and external benchmarking, customer and staff satisfaction surveys to demonstrate customer-focused service delivery. Promote and establish the use of industry best practice (e.g., ITIL, PRINCE, Agile) methodologies in service delivery. Data Management Direct on the provision of advice on data issues, including that which can have a significant impact on the care of patients. Develop and maintain a comprehensive information data repository and predictive analytics system to support Trust clinical and business processes.

Direct the provision of a high-quality patient administration and clinical coding service. Direct on auditing the quality of data against nationally and locally agreed guidelines and standards. Ensure recommendations and actions from the results are implemented. Business Reporting Lead on the efficient preparation of reports to the Board, Board committees and Trust executives and managers to an agreed timetable on all key Trust performance indicators.

e.g., RTT, cancer, finance and workforce, etc. Best professional practice should be used in presenting this business intelligence, making it clear and concise. Support the organisation by co