Specialist - Sales Operations

3 weeks ago

London, United Kingdom Anglo American Full time

Company Description
**You’re talented and adaptable. That’s why you’ll fit in.**

As well as discovering, mining and processing many of the essential raw materials that enable, support and enhance modern life, our global business is involved in selling and marketing products - copper, platinum and other precious metals, iron ore, coal, nickel and diamonds. Through our Marketing Business, we are able to offer innovative solutions to meet our customers’ specific challenges. This includes physical products, logistics and technical support, as well as pricing and financing solutions.

The purpose of the Marketing BU is to sustainably maximise cash flows from the marketing of Anglo American products and services. In support of this, we have set ourselves a target to deliver a considerable uplift in PBT by 2023.

**Job Description**:
**PURPOSE**

***Provision of sales operations services for our equity products and complementary third-party product from sourcing and origination as well as trading activities within the Iron Ore Marketing, and such activities include invoicing, import and export document management, trade finance negotiations, systems support, status reporting, governance and compliance, financial information support and supplier and customer liaison.

The role also works closely with the Contracts team to identify areas of value and/or risk exposure during the contract drafting stage including during the operational process of the entire supply chain.

**TYPICAL TASKS**

**Contracts Administration**
- Provides input, with an emphasis on operational terms, payment terms and trade finance requirements, into the purchase and sales contracting processes
- Identify and evaluate potential operational issues prior execution that arise from the different contractual terms between purchase and sales contracts and propose resolutions to mitigate such operational risks.

**Sales Operations and Contract Execution**
- Responsible for the post-contracting coordination of the sales operations’ activities for purchase and sales contracts and ensure smooth execution of shipments
- Provide timely shipping instructions to suppliers and/or logistics to ensure timely release of shipping documents and ensure all shipping documentation are accurate and in order.
- Preparation and issue of accurate provisional and final invoices for purchase and sales and ensuring all invoices are issued timely and payments/receipts are in accordance with contractual obligations.
- Process all laytime calculations and settling of demurrage/dispatch in accordance to contractual terms.
- Responsible for working with the Sourcing & Origination Manager/Sales Manager/Traders to ensure overdue receivables are followed up with suppliers/customers in the event they are overdue.
- Responsible for the Order to Cash cycle is at the optimal performance.
- Ensure prompt and accurate data entry in the systems
- Risk Mitigation for the business such as ensuring Authority to Load/Discharge are in place and procedures needed prior any Letter of Indemnity (LOI) issuance
- Maintain accurate and complete electronic scanned documents filling within relevant systems

**Trade Finance**
- Check and operate all Letters of Credit for workability against the shipment and contract.
- Prepare and coordinate with banks for Letter of Credit issuance and arrangement of payment and documentation flow.
- Obtain Letter of Credit confirmation and discounting quotes from Treasury and support the discounting process
- Provides information to Finance to facilitate cash flow management and working capital optimization.

**Customer Service**
- Manage internal and external stakeholders’ communications and deliver high service level in terms of supplier and customer relationships, logistics requirements, documentation requirements and ad hoc reasonable requirements.
- Manage operational logistics interactions and communications to optimise logistics results.

**Systems and Process Improvements**
- Provides input** **and responsible in continuous improvements to Systems.
- Support continuous review in processes to identify opportunities that will help maximise value.
- Support in learning and understanding of all Systems requirements, not limiting to invoicing process, update of shipment information.

**Group Governance and Risk Management**
- Execute sales operations activities in alignment with Group Policies and Standard Operating procedures (SOP).
- Support in internal and external audit and SOX Compliance

**Qualifications**:
**Knowledge**
- Experience/knowledge in logistics and supply chain management of commodities (preferably in Recycled Steel / Metal commodities).
- Knowledge and experience in Trading environment.
- Knowledge and prior experience of managing credit risk using trade finance instruments such as letters of credit, standby letters of credit, silent guarantees, discounting, forfeiting, etc.
- Strong Knowledge in documentary letters of credit, is a

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