Band 2 Subject Access Clerk

4 weeks ago


Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job overview**:
Exciting Opportunity to work in the Subject Access Team

The Subject Access Team is a growing team, situated at the Heartlands Hospital site. An exciting opportunity has arisen, to join our busy team

We have full time vacancies, working a Monday - Friday, 37.5 hours per week, with a work pattern of either 0830am - 5pm, or 0900am - 5pm. Hours of work are to meeting the operational needs of the department

If you feel this is the type of role you are looking for, would be committed to working with us in the team to achieve our goals, we would like to hear from you.

For more information please contact Marie Oley on 0121 424 0298

**Main duties, tasks & skills required**:
telephone liaison with internal and external callers to the department who are making enquiries, regarding obtaining medical information
- Liaising with all grades of staff internally and externally, other hospitals, patient's/relatives, police, social services and solicitors
- Have an understanding of the GDPR (General Data Protection Regulation) and Access to Health Records Act 1990
- Undertaken data entry of information onto a database & compiling & sending out of letters

We are looking for applicants who have excellent communication/ interpersonal skills verbally and written, numeracy and literacy.

Can maintain a high level of accuracy, have good telephone skills, who are able to work under pressure, and be able to prioritise workload and meet tight

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Good standard of

education to GCSE level or

equivalent, including

Maths and English

**Experience**:
**Essential**:
6 months clerical

experience


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