Discharge Facilitator

6 days ago

Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

Are you looking for a change and like to work in a fast paced environment in a varied role whilst making a difference to our patients, families and teams?

Can you manage your own workload whilst working alongside a variety of professionals in a busy hospital environment

Do you enjoy using your IT skills and multi-tasking?

Would you like to work as part of a team of people who from different cultures and backgrounds?

If the answer is YESto these questions then this could be the role for you. If you haven’t already had the experience of working in an acute hospital setting then being a Discharge facilitator would give you a good introduction to expand your knowledge and understanding of how the hospital processes operate.

The role will work across 5 days and you will be based on ward 5 within the diabetes and endocrinology team.

Our organisation is energetic, vibrant and forward thinking. Why not come and join our adaptable, friendly, professional and caring team

Come and spend a morning or afternoon with us to get a feel for the role

The role will be based on ward 5 at RPH but you may be asked to support other wards to cover sickness/annual leave

You will need to use great communication skills and be the main point of contact relating to the discharge of patients on our ward area, linking in with social care and therapy services. You will need to use your initiative most of the time but you will also have a supportive team around you to help. It is important that you use your organisational skills to manage your workload and ensure tasks are completed timely and any concerns escalated.

You will ensure discharge planning commences from day 1 of admission liaising with the multi-disciplinary teams and family to ensure patients spend the minimum amount of time required in hospital

To assist Health and Social Care colleagues to plan and facilitate timely discharges using agreed processes for patients from point of admission to the hospital to the discharge of patients to their own home or alternative care facilities. This is a patient facing role with majority of your time spent in ward areas liaising with patients and their families along with member of the multidisciplinary ward team.

We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

**Please read the job description listed below**:

- Ability to work as part of a team liaising with inter-disciplinary team members regarding the planning of discharge for relevant patients.
- Ensure completion and delivery of relevant documentation to assist with the discharge process.
- Communication with patients, relatives and other staff members concerning issues related to discharge planning. Ability to deal with communication issues.
- Liaise with other agencies/patient/relatives in order to provide effective communications to assist with timely discharge of patients.
- Completion of relevant patient documentation in order for an effective discharge process.
- Communication with a range of clinical and non-clinical staff concerning the discharge process for patients.
- Ensure that the social circumstances / discharge arrangements of each patient have been assessed and documented within 24 hours of patient being admitted to the ward environment.
- Monitor the progress of referrals/assessments that are required to assist with the discharge process.
- Follow up any outstanding requests that are causing a delay with the discharge process for the patient.
- Ability to analyse and interpret information, pre-empt and evaluate issues and recommend an appropriate course of action, seeking advice from senior colleagues if required.
- Support ward teams by facilitating the process of requesting TTO’s / Transport/ Discharge Summary to assist with a timely discharge and avoidance of any delays.
- Ensure that all relevant paperwork is completed by the appropriate persons to ensure an efficient and timely discharge.
- Support chasing results for tests where this could delay achieving discharge.
- Liaise with other care establishments to expedite any referrals or

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