Campus Liaison Officer

2 weeks ago

London, United Kingdom Regent College London Full time

**JOB DESCRIPTION**

**Overall purpose**

Campus Liaison Officers (CLO) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception Desk, CLO’s have the responsibility of providing customer service for all Regent students, staff and visitors.

CLO’s are play an important role as part of HubX to support each and every student in their journey. Working closely with their HubX counterparts: Customer Services Officers; Finance Services Officers; Academic Services Officers; Registry Officers and Attendance Officers to ensure students receive a comprehensive support network in all aspects of their study. A part of the HubX the CLO will ensure all students are supported equally and they receive a response at the point of need. The CLO works with the rest of the HubX to make sure that any student issues, individual or as a group, are always responded to in a timely manner and with an effective outcome. The CLO recieves full training so they are ready to be an effective team member within their allocated HubX team.

Reception duties and administration is a key element to the role, including taking deliveries, showing visitors around the site, using Microsoft packages to complete administrative tasks.

CLO’s support the Assistant Campus Manager and Campus Manager in the day to day operational running of the site, including tasks like opening the building, conducting inspections of the site and reporting maintenance issues to the Facilities Team.

Excellent customer service is an underpinning requirement for this position along with the ability to communicate effectively with our customers and maintain systems in an accurate and timely manner.

**Specific duties and responsibilities**
- Ensure an excellent level of customer service is embedded throughout the site.
- Work effectively with the allocated HubX team to support students, individually and collectively.
- Record any notes relating to students appropriately to the HubX and ensure the rest of the Hub are made aware of any issues arising as part of the CLO duties and responsibilities.
- Follow up with their allocated HubX team to ensure any student issues are resolved and work as team to provide a positive outcome and support to the student(s) in question.
- To ensure a daily smooth running of the operation within the department by communicating effectively within and with other departments, as well as supporting any necessary changes to ensure seamless customer service.
- Maintains the condition of the site, obtains authorisation and arranges for necessary repairs liaising with the Head of Facilities.
- Act as first point of contact for the site, supporting students with queries, handling correspondence, liaise with relevant staff and greeting visitors.
- Provides administrative support to the Campus Manager with daily operations.
- Monitors the day to day classes for the relevant campus and chase up the tutors if late and maintain records of any issues.
- Oversee that the required resources are made available to all the academic staff and the students before the start of the classes.
- Liaise with school management to ensure provision of teaching and assessment, including checking facilities, available resources and room bookings.

**Person Specification**

**EXPERIENCE & PERSONAL QUALITIES**
- _Essential:_
- _Customer service experience Enthusiastic and a fast learner_
- _Desirable:_
- _Working in an FE or HE setting_

**TECHNICAL KNOWLEDGE & SKILLS**
- _Essential: Microsoft packages_
- _Desirable: Microsoft Dynamics Power Automate_
- The end result of education is character._

**Job Type**: Part-time

**Salary**: Up to £12.00 per hour

Expected hours: 20 per week

Ability to commute/relocate:

- London, W1W 5BD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Campus Liaison Officers

    4 weeks ago

    London, United Kingdom Northchild Education (UK) Ltd. Full time

    Job Advert *** Join Our Team at Northchild, University of Portsmouth London Campus!** Are you ready to be the friendly face that greets students, visitors, and staff each day? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! **Position: Campus Liaison Officer** **Location**:...

  • Campus Liaison Officers

    2 days ago

    London, United Kingdom Northchild Education (UK) Ltd. Full time

    Job Advert *** Join Our Team at Northchild, University of Portsmouth London Campus!** Are you ready to be the friendly face that greets students, visitors, and staff each day? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! **Position: Campus Liaison Officer** **Location**:...

  • Campus Liaison Officers

    1 week ago

    London, Greater London, United Kingdom Northchild Education (UK) Ltd. Full time

    Job Advert Join Our Team at Northchild, University of Portsmouth London CampusAre you ready to be the friendly face that greets students, visitors, and staff each day? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for youPosition: Campus Liaison OfficerLocation: Northchild, University of...

  • Campus Liaison Officer

    4 weeks ago

    London, United Kingdom Regent College London Full time

    **Job title**:Campus Liaison Officer (International Student Support) **School/Function**: Operations **Location**: Multi-site **Responsible to**:Campus Manager **JOB DESCRIPTION** **Overall purpose** Campus Liaison Officers (CLO’s) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception Desk,...

  • Campus Liaison Officer

    2 weeks ago

    London, United Kingdom Regent College London Full time

    **JOB DESCRIPTION** **Overall purpose** Campus Liaison Officers (CLO) are the front facing staff at the sites that make up the Regent College London Campus. Staffing the Reception Desk, CLO’s have the responsibility of providing customer service for all Regent students, staff and visitors. CLO’s are play an important role as part of HubX to support...

  • Security Liaison Officer

    2 weeks ago

    London, United Kingdom Val Wade Recruitment Full time

    Security Liaison Officer, University, London, temp to perm position, £11.95 p/h plus holiday pay. Our client, a university based in London is looking for a Security Liaison Officer to monitor behaviour across the campus. This is a part time role working 25 hours Monday-Friday 1300-1800. You need to be immediately available! The main duties of the Security...

  • Campus Support Officer

    3 weeks ago

    London, United Kingdom Goldsmiths University Full time

    **Campus Support Officer**: - Department - Student Experience Directorate - Vacancy Type - Open-ended/Permanent - Full-Time/Part-Time - Full Time - Salary - 31,442 to 35,861 - Actual Hours - 35 - FTE - 1 - Interview Date - Week starting 17 April 2023 - Contact Details - Posted Date - 17/03/2023 - Closing Date - 14/04/2023 - Ref No - 9890 The Campus Support...

  • Campus Support Officer

    2 weeks ago

    London, United Kingdom Morgan Hunt Full time

    **Job Title**: Campus Support Officer for Further Education **Location**: South East London **Salary**: 23,040 - 25,061 Key Responsibilities: - Providing a welcoming and supportive environment for students and staff on campus - Responding to enquiries and providing information and guidance on a range of issues, including student services, facilities, and...

  • Campus Recruitment Officer

    4 weeks ago

    London, United Kingdom ICMP Full time

    Located in London at the heart of the global music industry, ICMP has been developing and delivering contemporary music education for over 30 years - longer than any other music school in the UK. Our institution offers a specialist range of industry-aligned undergraduate and postgraduate courses focused on preparing musicians, producers, performers,...

  • Campus Recruitment Officer

    2 weeks ago

    London, United Kingdom Talentspa Full time

    **Campus Recruitment Officer** SAE Creative Media Institute, London Permanent, full-time, 40 hours per week Salary £28,500 per annum We are seeking a Campus Recruitment Officer for the SAE London Campus. This role creates and develops relationships with prospective students and parents by conducting engaging campus tours both pre-arranged and on-demand...

  • Campus Support Officer

    1 week ago

    London, Greater London, United Kingdom Morgan Hunt Full time

    Job Title: Campus Support Officer for Further EducationLocation: South East LondonSalary: 23, ,061Key Responsibilities: Providing a welcoming and supportive environment for students and staff on campus Responding to enquiries and providing information and guidance on a range of issues, including student services, facilities, and campus security Coordinating...

  • Campus Support Officer

    2 weeks ago

    London, United Kingdom Goldsmiths University Full time

    **Campus Support Officer**: - Department - Student Support Services - Vacancy Type - Open-ended/Permanent - Full-Time/Part-Time - Full Time - Salary - £33,294 - £37,655 - Actual Hours - 35 - FTE - 1.0 - Interview Date - TBC - Contact Details - Posted Date - 07/06/2024 - Closing Date - 28/06/2024 - Ref No - 10214 **The Department** Accommodation Services...

  • Campus Support Officer

    3 days ago

    London, United Kingdom Goldsmiths University Full time

    **Campus Support Officer**: - Department - Student Support Services - Vacancy Type - Open-ended/Permanent - Full-Time/Part-Time - Full Time - Salary - £33,294 - £37,655 - Actual Hours - 35 - FTE - 35 - Contact Details - Posted Date - 26/04/2024 - Closing Date - 20/05/2024 - Ref No - 10180 **The Department** Accommodation Services is one of the...

  • Campus Support Officer

    1 week ago

    London, United Kingdom Goldsmiths University Full time

    **Campus Support Officer**: - Department - Student Support Services - Vacancy Type - Open-ended/Permanent - Full-Time/Part-Time - Full Time - Salary - £33,294 - £37,655 - Actual Hours - 35 - FTE - 1.0 - Interview Date - To be confirmed - Contact Details - Posted Date - 22/05/2024 - Closing Date - 10/06/2024 - Ref No - 10198 **The...

  • Campus Security Officers

    1 week ago

    London, Greater London, United Kingdom City Group Recruitment Full time £11

    Campus Security Officers - North London Type of Role: Educational Setting Security Officer Location: North London Pay rate: GBP11.44 per hour Various Shift times Available: Monday to Thursday 10:00 to 22:00 & Friday 11:00 to 19:00 Saturday 07:30 to 15:30 or 07:00 to 15:00 Shift Pattern: Monday to Friday must be able to work Saturdays on a rota...

  • Campus Support Officer

    2 months ago

    London, United Kingdom Goldsmiths, University of London Full time

    The Department Accommodation Services is one of the professional service departments within Student Support Services and one that underpins the student journey. We aim to encourage our students to thrive at Goldsmiths, to engage with the general life of the university and in turn enhance their academic endeavours. Accommodation Services is committed to...

  • Campus Support Officer

    2 months ago

    London, Greater London, United Kingdom Goldsmiths, University of London Full time

    The DepartmentAccommodation Services is one of the professional service departments within Student Support Services and one that underpins the student journey. We aim to encourage our students to thrive at Goldsmiths, to engage with the general life of the university and in turn enhance their academic endeavours. Accommodation Services is committed to...

  • Campus Support Officer

    3 weeks ago

    London, Greater London, United Kingdom Goldsmiths, University of London Full time

    The DepartmentAccommodation Services is one of the professional service departments within Student Support Services and one that underpins the student journey. We aim to encourage our students to thrive at Goldsmiths, to engage with the general life of the university and in turn enhance their academic endeavours. Accommodation Services is committed to...

  • Campus Support Officer

    2 weeks ago

    London, United Kingdom Goldsmiths, University of London Full time

    The Department  Accommodation Services is one of the professional service departments within Student Support Services and one that underpins the student journey. We aim to encourage our students to thrive at Goldsmiths, to engage with the general life of the university and in turn enhance their academic endeavours. Accommodation Services is committed to...

  • Campus Support Officer

    3 days ago

    London, United Kingdom Goldsmiths, University of London Full time

    The Department Accommodation Services is one of the professional service departments within Student Support Services and one that underpins the student journey. We aim to encourage our students to thrive at Goldsmiths, to engage with the general life of the university and in turn enhance their academic endeavours. Accommodation Services is committed to...