Front Desk Receptionist

Job Description As Front Office Receptionist, we rely on you to: - Provide a best-fit solution to fulfil the guest needs - Assist in enhancing the guest satisfaction scores of the hotel - Responsible for the delivery of services to guests within Front Office areas in a friendly and courteous manner - Performs efficiently, courteously and professionally -...

We are looking for an enthusiastic individual to join the Guest Services team in our busy holiday park which is located at the foot of Ben Nevis in one of the most picturesque glens of the Scottish Highlands. **Key Responsibilities** - Process bookings and reservations accurately, including entering data into our booking system and communicating with...

we are looking for well presented, friendly and outgoing individual to run the reception at Imperial Hotel in Fort William. As a member of our reception team, your focus will be to ensure that each of our guest receives the warmest and most genuine of welcomes; you will be responsible for ensuring that they are checked in and checked out with mínimal...

The applicant should have; - At least 1 years experience in a minimum of 3 star establishment. - Experience using hotel booking PMS system. - Excellent guest interaction ability and cash handling experience. The Front Office team are looking for an individual that holds the following key skills; - Excellent customer service - Organised and eye for detail -...

Daily duties Working with the team responsible for maintaining standards of guest service overnight Front desk customer service Audit and simple accounting/report production duties Security of the building and guest safety Serving drinks to Guests out of hours Cleaning and presentation standards of public areas About you: Have a friendly, welcoming...

To be fully conversant with the facilities, services and special promotions offered by the Guesthouse and to pass this information on to the guest whenever the possibility arises in order to maximise hotel sales; - Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and...