Customer Relations Specialist

3 days ago


Bracknell, United Kingdom Huntress Full time

**Title**:Customer Relations Specialist

**Salary**: £26,000 - £28,000

**Location**: Bracknell

**Type**: Full time, permanent position, 9am-5pm Monday-Friday

**Benefits & Perks**:28 - 30 days annual leave, a generous pension of up to 12%, Healthcare, free onsite parking

Are you obsessed with providing a high level of customer care? Do you have strong social and interpersonal skills? Our client based in Bracknell is looking for a confident communicator to join their Customer Relations team. For this role, you will have dealtwith escalated complaints within an allocated timescale.

**Responsibilities**:

- Effectively manage and respond to customer feedback, complaints, and compliments
- Building and maintain working relationships with clients
- Analysing and reporting on feedback data
- Suggesting and implementing process improvements following customer feedback
- Social media's point of contact

**We are looking for**:

- A genuine enjoyment for customer service
- Excellent written and verbal communication skills
- A problem solver and decision maker
- Strong time management

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.



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