Complex Needs Pathway Co-ordinator

3 weeks ago


Powys, United Kingdom Powys County Council Full time

**About the role**:
The role will involve working with people who approach the local authority, PtHB and other partners for assistance in relation to potential homelessness, who have multiple complex needs, including substance misuse, mental ill health. Persons presenting will often lead chaotic lifestyles, requiring the post holder to ensure all statutory agencies and others engage to provide appropriate assistance, and where this is not happening, call multi-disciplinary meetings to resolve.

**About you**:

- Knowledge of housing and homelessness duties, social care, mental health services, support services for vulnerable people
- To be confident working with vulnerable people, empathetic, kind, compassionate and trustworthy
- Ability to develop and maintain excellent relationships across professional disciplines and various stakeholders
- Ability to work under pressure, to targets, manage and prioritise a number of competing demands
- Excellent interpersonal skills and communication skills including good letter writing and verbal communication skills
- Ability to relate to and gain the confidence, trust and respect of key internal and external partners

**What you will do**:

- To thoroughly assess individuals, in liaison with Housing, Mental Health and Substance Misuse colleagues, to facilitate the full understanding of a person’s needs and requirements allowing for suitable and sustainable housing options and other support needs to be discussed and secured
- To work with people with complex needs, primarily substance misuse and mental health issues, who are homeless or at risk of becoming homeless to help them sustain their current accommodation or secure alternative accommodation including interim/temporary accommodation as and when necessary
- To work with other colleagues, services and agencies to address homelessness in Powys, in particular the Homelessness Support Officers, Housing Options Officers, Supported Housing, Adult Services, Children's Services, mental health services, substance misuse agencies, Powys teaching Health Board, voluntary and statutory agencies and to continually work to identify additional or improved options for holistic support
- To act as the expert in assessing complex needs cases and contributing to the planning, advice and assistance provided to those who are street homeless and people living with mental health and substance misuse related issues. This will include knowing who and where to refer people to for support
- To manage a caseload of complex needs cases, manage and support Service Users whilst in their accommodation, whether interim or permanent, to ensure compliance with licence/contract and other related conditions are adhered to
- To work with Service Users to complete or contribute to the development of their Personal Wellbeing and Housing Plans, including Housing, Care and Treatment, Substance Misuse, Advanced Directives with Police and other related plans ensuring sharing of plans adheres to data protection regulations. Plans will include identifying personal aims, ambitions and desired housing and other solutions whilst supporting people to achieve personal ambitions and aims in life.

**How to Apply**:
**Closing Date**:14/06/2023

**Job Types**: Part-time, Fixed term contract
Contract length: 10 months
Part-time hours: 22.2 per week

**Salary**: £30,151.00-£32,020.00 per year

**Benefits**:

- Company pension

Day range:

- Monday to Friday

Work Location: In person

Application deadline: 14/06/2023
Reference ID: CHL5122



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