Customer Service Advisor

2 weeks ago

Leeds, United Kingdom Jewsons Full time

**The Role**

**Customer Service Advisor**

Are you based in the **Leeds** area? Do you enjoy working in a fast paced environment?

**Jewson Partnership Solutions**, a leading building materials distributor in Northern Europe, (JPS) is on the hunt for a **Customer Service Advisor** who's as passionate about great service as we are.

As a Customer Service Advisor this role has a strong focus on Sales and Warehouse management, as well as supporting in other areas of the branch, so this role is great for someone who loves to build relationships with their team and customers and enjoys an active and varied fast paced role.
- Hours - 7.30 - 5.00 Monday to Friday _
- Location - _ _Unit 3002, Victoria Road, Leeds, LS14 2LA_

First and foremost, we always want to recruit talented people that align well with our values and way of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within JPS.

Your day to day duties will be to:

- Dealing with customers on the trade counter in a friendly and efficient manner
- Processing orders, purchasing stock and taking stock levels
- Prepare quotations and follow up on them
- Maintaining high presentation standards in the working environment ensuring it is always kept clean, tidy and presentable
- Using forklift trucks and other equipment to prepare stock for delivery, but don’t worry full training will be provided
- Accurately and efficiently identifying and picking stock to fulfil customer orders
- Maintain stock levels and regular stock checks
- Pick items to fulfil customer orders
- Assist in the loading of operatives vans and serving
- Unloading of supplier vehicles using a FLT where needed (training provided)
- Check incoming stock deliveries and put away in appropriate areas
- Learning products and processes in order to deliver a great customer experience
- Make Health & safety a priority and keep yourself and others safe at work

What's in it for you?
- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognized and valued
- Opportunities to grow your skills and career within our organization
- Flexible working arrangements to help you balance work and life

Required Skills and Experience:

- A flexible approach to work; happy to work in various departments within the branch
- A great team player; ready to support colleagues and customers when needed
- A confident communicator, both over the phone and in branch
- Excellent communication and customer service skills
- People’s person with a strong relationship building ability
- Driven, enthusiastic, hungry and lots of self-motivation
- Ambitious, looking for progression and wants to make a career for themselves
- Computer Literate (Microsoft Office)

About us: At **Jewson Partnership Solutions**, we're proud to be part of the **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

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