Self Pay Advisor
5 months ago
**Private Patient Sales Advisor | **Methley, Leeds **| Part Time - 30 hours per week | Permanent | Competitive Salary plus Great Benefits**
Spire Methley Park are currently looking to recruit a Private Patient Sales Advisor to join their busy business development team on a permanent, part time basis.
**Job Purpose**
The Private Patient Sales Advisor will communicate effectively, positively and professionally with customers in order to facilitate their conversion from enquiry to a clinical consultation, test or procedure with Spire Healthcare.
To support the Private Patient Team Leader & Business Development sales manager and business development team to deliver Spire Healthcare’s business development objectives.
**Accountabilities**
- To convert self-pay enquiries to out-patient appointments or procedures, tests or therapies, in order to meet monthly conversion rate targets and self-pay revenue and admissions targets.
- To maximise enquiry conversion opportunities through a high level of sales and customer service skills.
- Effectively sell against competitor hospital by understanding Spire Healthcare USPs
- To promote and book patients to mini consultation events organised by the business development team. To attend events and liaise with patients, booking patients into consultations or procedures.
- Undertake all work in accordance with company and hospital policies and procedures. Use the CRM system fully and correctly to keep record of all enquiries and interactions to robustly manage and convert enquiry leads.
**Experience and skills**:
- Experience in a sales, or customer service role, handling a large number of customer enquiries and meeting sales targets
- Numeracy with the ability to calculate procedure prices
- Excellent phone manner
- Analytical approach, able to ascertain fact, problem solve and seek answers to queries for the customer. A strong understanding of the Private Healthcare business would be advantageous however not essential
**Benefits**
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
We commit to our employees well-being through work life balance, on-going development, support and reward.
About the Team: At Spire Methley Park Hospital, we provide expert consultant-led healthcare that’s available to everyone - whether you’re insured or not. We offer comprehensive diagnostic services and treatments in a comfortable and relaxed private hospital environment.
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