Customer Service Assistant Level 1

2 weeks ago


Bury, United Kingdom Wilko Full time

**Customer Service Assistant Level 1**:

- Hourly Rate
- ** 10.62**
- Location
- ** Bury**
- Contract Type
- ** Temporary**
- Hours / Specific Hours
- ** / Sunday 830am-430pm**

**Monday
- Friday 7am-630pm**

**Saturday 7am-630pm**

**hours well vary over 5 days**

**The Vacancy**

We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as ambitious as you are.

Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you’ll make sure that the shop floor looks shipshape, and all of the stock is in the right place and of course, looks its best.

Naturally, we don’t expect you to know wilko inside and out. Which is why we train and develop our Customer Service Assistants to build the knowledge, confidence and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, the motivation to learn and a real passion for helping people - no matter what they need from us.

If you value hard work, having fun and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, the opportunity to join our Retailer Level 2 apprenticeship scheme and team member and family discounts of 20% plus much more.

**The Company**

We're a family-owned business with honest and fair family values at our heart.

For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.

So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.

**Rewards & Benefits**

**Be better every day**
- We have a fantastic incentive plan at wilko: Be Better Every Day Bonus - BBED Bonus. This is our annual cash bonus plan which is open to everyone at wilko.
- **Holidays**
- Depending on your band and length of service, your holiday package will range from 28 days - 38 days, including bank holidays. There is also the option (band and business area dependant) to purchase up to an additional 10 days holiday. Speaking of holidays, we also own a range of holiday homes across the country so if you fancy a weekend away, we could get you a great deal.
- **Pension scheme**
- To help save for your future we offer a competitive pension scheme for you to join. Contributions vary depending on your band; giving you the opportunity to save into a first class pension scheme.
- **Wilko team member discount**
- This is our most loved benefit. To help your hard-earned cash go further, you’ll enjoy a 20% discount in store and online. Even better, we offer a second discount card too (terms and conditions apply).
- **Employee benefits trust**
- Founded by Tony Wilkinson in the 1980’s, this was set up to help our team members, as and when they need it. The Trust can support you in a number
- of ways:

Holiday accommodation
- Educational benefits
- Financial support

**Wilko PERKS**
- This is an online portal where you can access amazing offers and discounts. From great discounts on shopping, days out, holidays and health and fitness, there’s lots to explore.
- **Loyalty awards**
- We believe your loyalty deserves rewarding. So, once you complete 10 years continuous service, you’ll receive a wilko gift card as a thank you for your contribution. We’ll mark your next milestone in service every 10 years after that.
- **Celebratory gifts**
- From becoming a parent to getting married or celebrating a significant anniversary - if it’s important to you, it’s important to us. So, we’ll celebrate with you with a wilko gift card.
- **Wellbeing**
- Our free and confidential advice and assistance programme can help support you in a wide range of ways. From advice about how to balance the demands of work and life, to financial and legal information, a wide range of experts are available 24/7.



  • Bury, United Kingdom Elms Bank Full time

    Teaching Assistant Level 1 (Maternity Leave Cover) Salary: Grade 6, SCP 6, £23,893, actual salary £18,422 Normal working hours: Monday 8.45am – 4.45pm, Tuesday to Friday 8.45am – 3.30pm. The post is 32.5 hours per week term time plus 5 additional days to be worked during periods of school closure. The trust, on behalf of Elms Bank school, are...


  • Bury, United Kingdom Field Service Solutions Full time

    _**About us**_ We are a young, family owned and run business offering national coverage, technical service solutions to the beverage and vending industry. We were founded in 2016 with the vision of driving customer retention through exceptional service levels. We specialise in coffee equipment, water purifiers and dispensers as well as water filtration...


  • Bury, United Kingdom Field Service Solutions Full time

    _**About us**_ We are a young, family owned and run business offering national coverage, technical service solutions to the beverage and vending industry. We were founded in 2016 with the vision of driving customer retention through exceptional service levels. We specialise in coffee equipment, water purifiers and dispensers as well as water filtration...


  • Bury, United Kingdom Field Service Solutions Full time

    _**About us**_ We are a young, family owned and run business offering national coverage, technical service solutions to the beverage and vending industry. We were founded in 2016 with the vision of driving customer retention through exceptional service levels. We specialise in coffee equipment, water purifiers and dispensers as well as water filtration...


  • Bury, United Kingdom Field Service Solutions Full time

    _**About us**_ We are a young, family owned and run business offering national coverage, technical service solutions to the beverage and vending industry. We were founded in 2016 with the vision of driving customer retention through exceptional service levels. We specialise in coffee equipment, water purifiers and dispensers as well as water filtration...


  • Bury, United Kingdom Elms Bank Full time

    **Education - School** *** - Teaching Assistant **Elms Bank** *** The trust, on behalf of Elms Bank school, are seeking to appoint a highly motivated and committed Teaching Assistant (Level 1) who can join a team of dedicated professionals. You will be part of an excellent team and provided with extensive support that will enable you to develop to your...


  • Bury, United Kingdom Elms Bank Full time

    **Education - School** *** - Teaching Assistant **Elms Bank** *** - Teaching Assistant Level 1 - Maternity Leave Cover - Normal place of work: Elms Bank, although you may be asked to contribute towards trust wide projects. - Normal working hours: Monday 8.45am - 4.45pm, Tuesday to Friday 8.45am - 3.30pm. The post is 32.5 hours per week term time plus 5...


  • Bury, United Kingdom Oldham Council Full time

    **Elms Bank** *** - Teaching Assistant Level 1 - Normal place of work: Elms Bank, although you may be asked to contribute towards trust wide projects. - Normal working hours: Monday 8.45am - 4.45pm, Tuesday to Friday 8.45am - 3.30pm. - The post is 32.5 hours per week term time plus 5 additional days to be worked during periods of school closure. - The...


  • Bury, United Kingdom Latimer Lee Solicitors Full time

    **Sales and Customer Service Assistant** Latimer Lee Solicitors Limited an exciting opportunity as a Marketing and sales Assistant to join our growing team in Bury. **Salary: BASIC + COMMISSION** Complete training and continued support will be provided. You will be assisting our team deliver the following.. **Customers** - Supporting with customer...


  • Bury, United Kingdom M&S Full time

    **All the details** **Customer Assistant Service and Safety Assistant Bury The Rock** **Working Pattern**: **Wk 1** **Sun 10:30-17:00** **Tue 10:00-18:00** **Wed 09:00-18:00** **Thu 09:00-18:00** **Fri 09:00-18:00** **Wk 2** **Mon 11:30-18:00** **Tue 10:00-18:00** **Wed 09:00-18:00** **Fri 09:00-18:00** **Sat 09:00-18:00** **Over 18s only.** **Key...


  • Bury, United Kingdom Street Solutions UK Ltd Full time

    Overview: **Duties**: - Assist customers with inquiries, concerns, and product-related questions promptly and professionally. - Process orders, returns, and exchanges efficiently and accurately. - Troubleshoot technical issues related to the website, payment processing, and account management. - Collaborate with other teams such as logistics and sales to...


  • Bury, Borough of Bury, United Kingdom Oldham Council Full time

    Elms Bank***- Teaching Assistant Level - Normal place of work: Elms Bank, although you may be asked to contribute towards trust wide projects. Normal working hours: Monday 8.45am 4.45pm, Tuesday to Friday 8.45am 3.30pm. The post is 32.5 hours per week term time plus 5 additional days to be worked during periods of school closure. The trust, on behalf of...


  • Bury, United Kingdom Simarco International Full time

    Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes. At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer...

  • Customer Service

    1 week ago


    Bury, United Kingdom Original HiK9 Full time

    **Job Type**: Part-time Pay: £6.70-£13.00 per hour Expected hours: 25 per week **Benefits**: - Casual dress - Free parking - Transport links Schedule: - Monday to Friday **Education**: - A-Level or equivalent (preferred) **Experience**: - customer service: 1 year (preferred) Licence/Certification: - Driving Licence (preferred) Work Location:...

  • Customer Service

    1 week ago


    Bury, United Kingdom Original HiK9 Full time

    **About us** The Original KLM Ltd is a small business in Bury. We are professional and agile. Our work environment includes: - Modern office setting - Food provided - Modern office setting - Casual work attire - Relaxed atmosphere - Flexible working hours Job Summary: **Duties**: - Provide accurate information about products and services - Upsell...


  • Bury, Borough of Bury, United Kingdom Street Solutions UK Ltd Full time

    Overview:Duties: Assist customers with inquiries, concerns, and productrelated questions promptly and professionally. Process orders, returns, and exchanges efficiently and accurately. Troubleshoot technical issues related to the website, payment processing, and account management. Collaborate with other teams such as logistics and sales to resolve customer...


  • Bury, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bury, BL9 7HY **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Bury, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bury, BL0 0PU **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Bury, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bury, BL0 0PU **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Bury, United Kingdom Mays Pawnbrokers & Jewellers Full time

    **Customer Service Assistant -** **Full** **time position available (5 days Mon-Sat / 9.00am - 5.30pm)** - **Continue your career with Mays Jewellers and enhance your customer service skills and jewellery & gemstone knowledge with a company that has been putting customers first since 1825!**_ **Experience preferred.** **We offer** - Living wage plus...