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(Admin) Gp Assistant

4 months ago

Penrith, United Kingdom Birbeck Medical Group Full time

Do you want to join a team delivering excellent healthcare across the Eden Valley?

We are looking to recruit a GP assistant to work 37.5 hours per week over 4/5 days. The GP Assistant role is for an enthusiastic, positive, self-motivated individual who can work both independently and as part of a team providing administrative support to the doctors and health professionals.

We offer a friendly and welcoming working environment where you will be supported to develop your own skills, knowledge and experience.

**JOB DESCRIPTION**

**Job Title: GP Assistant**

**Responsible to: GP Practice/Practice Manager & Eden PCN Clinical Director**

**Hours of Work: 37.5**

**Base: Birbeck Medical Group, Penrith.**

**Salary: £22,816.00 pro rata**

**Job Summary**:
A GPA will support the GP(s) smooth running of clinics by performing the routine administration on behalf of the GP freeing up their time to focus on the patient.

**Main duties/Key tasks**:

- Sorting clinical post and prioritizing for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
- Extracting all information from clinical letters that needs coding and adding to notes
- Dealing with all routine clinical post directly e.g. DNA letters, 2WW etc.
- Arranging appointments, referrals, tests and follow up appointments for patients
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, and benefits agency forms etc.
- Processing and following up referrals as required
- Helping the GP liaise with outside agencies
- Support the GP with care home round administration
- Support the GP with adequate and accurate summarization of medical records
- Work alongside wider practice and PCN teams who support GP administration to ensure a joined up approach and communication
- Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment;
**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

**Health & Safety**:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified

**Equality and Diversity**:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

**Personal/Professional Development**:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- The completion of all Blue Stream training identified as relevant to the role.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Track and record evidence of their experience against the national competency framework

**Quality**:
The post-holder will strive to maintain quality within the Practice, and will:

- Alert other team members to issues of quality and risk
- Assess own performance an