Hotel Security

5 months ago


Newcastle upon Tyne, United Kingdom Gainford Hotels Full time

**Hotel Security/Concierge**

**MUST be SIA registered in Door Security to apply.**

The role is part time Friday & Saturday evenings 9pm until 4am at the latest with the flexablity to be able to cover more shifts as and when needed.

**Areas of Responsibility**

The hotel security position plays a vital role in the customer service operations of hotels, and it is part of your role & responsibility to ensure that the initial impression of The Hotel for the guest is always favorable.

**General duties include**
- Patrol premises regularly to maintain order and establish a presence
- Monitor and authorize entrance of vehicles or people on the property
- Remove wrongdoers or trespassers from the area
- Secure all exits, doors, and windows after the end of operations
- Check surveillance cameras periodically to identify disruptions or unlawful acts
- Investigate people for suspicious activity or possessions
- Provide assistance to people in need
- To represent the organisational values of The Vermont Hotel professionally, effectively, and equally to all guests at all times treat people with courtesy and respect
- Carry out additional work asdirected by senior management

**Personal Specification**

**Customer Focus**

Has a good understanding of internal and external customers and works to ensure that customer expectations are always met.

**Takes Ownership**

The role requires a person who accepts responsibility, is punctual and hardworking, dedicated, reliable, and trustworthy.

**Team working**

Working as part of a large team, the role holder must be able to work co-operatively and supportively with others in order to achieve team goals.

**Personal Organisation**

The role-holder will be able to plan their day-to-day activities to ensure work is produced to the required standards on time. Good time management and precise methods of working will be natural.

The hotel security is the ambassador of the hotel and so must be impeccably presented, friendly, and well-mannered at all times.

**Job Types**: Part-time, Permanent

**Salary**: £13.00 per hour

Schedule:

- Night shift
- Weekend availability

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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