Microsoft Dynamics CRM Consultant
4 weeks ago
Technical Dynamics 365 Consultant (CRM)
Role: Technical Consultant
**Salary**: £55,000 - £75,000 - dep on exp.
Hybrid Working: 1 - 2 days a week in the office
Location Stafford / Cannock
About the Role:
Key Responsibilities:
- Collaboration and Project Support: Work closely with consultants, developers, and project managers, contributing to various project activities such as configuration, customization, testing, and UAT support to ensure effective project delivery.
- Stakeholder Liaison: Engage with internal departments to manage customer expectations, ensuring alignment with project deadlines, service level agreements, and quality standards.
- Continuous Improvement: Provide constructive feedback to enhance company practices and elevate the overall customer experience.
Key Tasks:
- Risk Management: Proactively identify risks during training sessions that might impact project deadlines, directing concerns to the appropriate escalation channels.
- Methodology Adherence: Follow internal methodologies and project planning, ensuring service delivery aligns with service level agreements and quality standards.
- Project Management Support: Facilitate essential project tasks such as GAP analysis, product handovers, milestone verification, and configuration alignment based on client needs.
- Problem Resolution: Address client software concerns onsite, escalating issues that require further attention from the project management team.
- Team Collaboration: Collaborate within the consultancy team, providing valuable client feedback to ensure exceptional customer service.
- Configuration Assistance: Assist clients in configuring D365, conducting system walkthroughs, and attending client sites across the UK as needed.
- Cross-Departmental Coordination: Liaise effectively with other company departments, sharing client concerns and ensuring timely resolutions in alignment with service level agreements and quality standards.
- Continuous Improvement: Contribute to improving company practices by providing constructive feedback on internal processes.
- Flexibility and Commitment: Be open to out-of-hours work as required by project needs, including late nights and weekends.
General Requirements:
- Embrace the company's Mission Statement and policies across all facets of your role.
- Maintain a Personal Development Plan and engage in relevant training and development activities.
- Adhere to company policies, procedures, health, safety legislation, and conditions outlined in the staff handbook.
- Undertake additional tasks within your skill set as deemed appropriate.
**Requirements**:
- Skills: Exceptional analytical skills, attention to detail, 1st and 2nd line support experience, substantial knowledge of Dynamics 365 CE (CRM) systems and the Power Platform, and desire for Microsoft certification.
- Expertise: Demonstrated experience in design, documentation, installation, configuration, testing, training, go-live processes, and data migration activities.
**Job Types**: Full-time, Permanent
**Salary**: £65,000.00-£75,000.00 per year
**Benefits**:
- Company pension
- Life insurance
- On-site parking
- Referral programme
- Relocation assistance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to Commute:
- Rugeley (required)
Ability to Relocate:
- Rugeley: Relocate before starting work (required)
Work Location: Hybrid remote in Rugeley
-
Rugeley, United Kingdom Conspicuous Full time**Dynamics 365 BC Applications Consultant. Remote, UK. A Microsoft Gold Partner Who Create a Positive Social Impact.** **Full Time - PERM** **Salary £55-65k per annum** **Remote - offices in Staffordshire, ideally hybrid once a week.** **Role** As someone who has implementation experience with Dynamics 365 BC/NAV you will be involved in the following...
-
L6 Digital Technology Apprentice
4 weeks ago
Rugeley, United Kingdom ESTIO TRAINING Full timeRugley - Posted 25 mins ago **Total Enterprise Solutions** **Level 6 Digital Technology Solutions**: **Company** -** Total Enterprise Solutions **Full Address - **Grosvenor Court, Lea Hall Enterprise Park, Wheelhouse Road, Rugeley WS15 1LH Office Based Rugeley - availability of some homeworking 1 day per week. **Weekly Hours Worked - **Monday to Friday,...
-
Hire Desk Controller
3 days ago
Rugeley, United Kingdom MGF Full timeMGF are currently seeking to recruit a **Hire Desk Controller** to join the Hire Desk team at our **Rugeley Depot**. Reporting to the Hire Desk Manager and supporting the Depot Operations Manager, you will provide an efficient and effective service on the Hire Desk to assist the team with their activities. **Your responsibilities will include**: -...
-
Lead Generation Executive
2 days ago
Rugeley, United Kingdom Contract Personnel Limited Full timeLead Generation ExecutiveYour new companyContract personnel are proud tosupport a local family run business who specialise in manufacturingfor the commercial sector. Our client is looking for a leadgeneration executive to join their friendly team on the outskirtsof Norwich.As a lead generation executive, youwill be required to proactively make B2B calls to...
-
Junior Technical Support Executive
3 days ago
Rugeley, United Kingdom Driving Test Success Limited Full time**Responsibility of the Role** - Maintain a high degree of internal and external technical service. - Help to manage, develop and maintain the company’s infrastructure, e.g. Google Workspace, Ubiquity networking - Testing products/services and logging of technical issues; working with external developers and stakeholders to resolve such issues. Formats...
-
VFD Applications Engineer
4 days ago
Rugeley, United Kingdom Ultra Full timeDescription Join Ultra Maritime SMaP as a Variable Frequency Drive Engineer and become a pioneering member of our newly established team of power systems applications engineers. This unique role offers an exceptional opportunity for a proactive and innovative engineer to shape and define the position, making it their own. Dedicated to designing cutting-edge...
-
Rugeley, Staffordshire, United Kingdom Jonathan Lee Recruitment Ltd Full timeHead of Approvals, Certification and Airworthiness Midlands (UK) Our client is a privately owned designer and manufacturer of light helicopters with planned commencement of supply to an existing global customer base in 2024/25. Having captured a 56% market share with their modern, high-performance, turbine powered aircraft, as their business grows, they...