Contracts Support Officer
4 weeks ago
**Contracts Support Officer**
**£20/H**
Akton Resourcing are looking for a Contracts Support Officer to join the London Borough of Newham on an initial 3-month contract with a view to extend.
**Main Responsibilities**:
- Collating, validating quality assurance framework returns from providers and preparing dashboards from these after resolving any queries in data. Analysing and interpreting performance data received from external providers
- Use of Adult Social Care management system (Azeus) for tasks/checking relating to provider services and to undertake checks on suitability of spot purchased new providers
- Interrogation of NHS Capacity Tracker and work on liaising with providers to maximise CT compliance
- Supporting QA Officers to attend visits to service provider locations commissioned by Newham Adult Social Care
- To specifically engage in resident consultation and undertaking other tasks, such as reviewing H&S records
- Contacting residents receiving home care services to gauge satisfaction following a structured process
- Supporting the facilitation of Provider Forums, provider concern meetings, and Provider Risk Management Board meetings - preparing agenda, taking minutes (also general minute taking)
- Collation of quality assurance information and managing team inbox
**Requirements**:
- Must have valid current DBS in place
- Experience of working in Local Authority/ NHS contract monitoring desirable, preferably within Adult Social Care
- Person must be prepared to attend provider premises for site visits within Newham and attend Newham office at least once a week(location E16)
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