Customer Account Coordinator

3 months ago


Newcastle upon Tyne, United Kingdom HSL Compliance Full time

**About Us**

HSL Compliance are one of the leading companies in the compliance market, providing services throughout the UK. We are looking for an Account Co-ordinator to join our enthusiastic team. As a committed people company we strive to help hard working employees to build a career.

**Job Role**

Reporting to the Operations Support Manager, your role is to provide the area management team with supporting all operations to achieve best possible operational performance to meet regional objectives. Your main duties include:

- Create a contract file on receipt of an order with all relevant information, entering on the relevant contract register (Excel)
- Creating the service director to run the entire programme
- Carry out invoicing on Sage against the relevant order
- Updating contract registers with completed works from Parts Usage for work in progress before COP each Tuesday
- Liaising between departments to meet the engineers and clients needs
- Take incoming calls, dealing with enquiries from both customers and engineers
- Raise calls to engineers when they require additional works
- General admin, assisting the relevant Managers in account tasks

**Required skills**

As a service company we ask for excellent customer service skills and confident phone manner. Strong administration and IT skills with the ability to work well as part of our team. GCSE grade C and above in Maths and English.

**What we offer**:

- Pension package
- Refer a friend bonus
- Employee rewards scheme
- Health and wellbeing services for employees and their families
- 25 days holiday plus bank holidays
- Career progression in an expanding company


  • Accounts Coordinator

    3 months ago


    Newcastle upon Tyne, United Kingdom Leica Biosystems Full time

    Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our...

  • Accounts Coordinator

    2 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Office Angels Full time £24,000

    Join a Supportive Team Environment Our client, a reputable property management firm, is on the lookout for a meticulous and organized Accounts Coordinator. With a strong presence in the industry, they have built a solid reputation over the past 15 years. Key Responsibilities: Addressing tenant inquiries related to billing and payments. Proactively managing...


  • Newcastle upon Tyne, United Kingdom Nixon Hire Full time

    Location: Central Support Office (Newcastle) We currently have a new opportunity for a Major Account Coordinator to join our In-Plant Hire Desk. **What's in it for you?** - Contract Type: Permanent - Working Hours: Monday to Friday, 37.5hrs per week - Competitive Salary of £23,690+ Bonus Scheme - 25 days holiday plus 8 bank holidays per annum on starting...


  • Newcastle upon Tyne, United Kingdom Hadrians Recruitment Full time

    **Role: Customer Service Coordinator** **Location: Hybrid working (following 3 months office-based induction training)** - 1 week - Newcastle Shared Service Office (NE4) based. - 1 week - Home based. **Working Hours: Mon-Fri -8am-5pm** **Starting salary: £23,000 + company bonus + benefits** We are proud to be supporting our client, a family-run business...


  • Newcastle upon Tyne, United Kingdom Hadrians Recruitment Full time

    **Role: Customer Service Coordinator** **Location: Hybrid working (following 3 months office-based induction training)** - 1 week - Newcastle Shared Service Office (NE4) based. - 1 week - Home based. **Working Hours: Mon-Fri -8am-5pm** **Starting salary: £23,000 + company bonus + benefits** We are proud to be supporting our client, a family-run business...


  • Newcastle upon Tyne, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 250 listed company and a leading UK house builder serving local communities...


  • Newcastle upon Tyne, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...


  • Newcastle upon Tyne, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We have a great opportunity for a Customer Service Coordinator to join our team within Vistry North East, at our office in Newcastle. As our Customer Service Coordinator, you will be responsible for dealing with customer concerns received by telephone or written communication and co-ordinate and administer all activities in...


  • Newcastle upon Tyne, United Kingdom WestRock Full time

    **The Opportunity**: To be responsible for specific customer accounts as directed and to cover other customer accounts when required. To be responsible for all aspects of those accounts including administration, building effective customer relationships, working capital, and contributing to profitability as a member of the Customer Service Team. How You...


  • Newcastle upon Tyne, United Kingdom WestRock Full time

    **The Opportunity**: To be responsible for specific customer accounts as directed and to cover other customer accounts when required. To be responsible for all aspects of those accounts including administration, building effective customer relationships, working capital, and contributing to profitability as a member of the Customer Service Team. **How You...


  • Newcastle upon Tyne, United Kingdom WestRock Full time

    **The Opportunity**: To be responsible for specific customer accounts as directed and to cover other customer accounts when required. To be responsible for all aspects of those accounts including administration, building effective customer relationships, working capital, and contributing to profitability as a member of the Customer Service Team. How You...


  • Newcastle upon Tyne, United Kingdom WestRock Full time

    **The Opportunity**: To be responsible for specific customer accounts as directed and to cover other customer accounts when required. To be responsible for all aspects of those accounts including administration, building effective customer relationships, working capital, and contributing to profitability as a member of the Customer Service Team. **How You...


  • Newcastle upon Tyne, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Customer care coordinators play an important role within a Primary Care Network (PCN) to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. They work closely with GPs and practice teams to manage a cohort of...

  • Support Coordinator

    3 months ago


    Newcastle upon Tyne, United Kingdom Nixon Hire Full time

    Location: Central Support Office (Newcastle) **Support Coordinator - Internal Job Opening** We have an opening for a Support Coordinator to work within the Support Team at CSO. Roles & Responsibilities: - Ensuring that all enquiries from all avenues are responded to in a timely manner. - Offering customers an efficient, knowledgeable and courteous...


  • Newcastle upon Tyne, United Kingdom French Selection UK Ltd Full time

    FRENCH SELECTION (FS) French speaking Customer Service Coordinator Location: Newcastle Upon Tyne **Salary**: up to £27,500 depending on experience Ref: 4202SF A well-established company who manufacture industrial equipment used in a variety of industries. An innovator who also pride themselves in offering a variety of services committed to providing...


  • Newcastle Upon Tyne, United Kingdom French Selection UK Full time

    FRENCH SELECTION (FS)French speaking Customer Service CoordinatorLocation: Newcastle Upon TyneSalary: up to £27,500 depending on experience Ref: 4202SFTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4202SFWebsite: www.french-selection.co.ukThe company: A well-established company who...


  • Newcastle Upon Tyne, United Kingdom French Selection UK Full time

    FRENCH SELECTION (FS)French speaking Customer Service CoordinatorLocation: Newcastle Upon TyneSalary: up to £27,500 depending on experience Ref: 4202SFTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4202SFWebsite: www.french-selection.co.ukThe company: A well-established company who...


  • Newcastle upon Tyne, United Kingdom French Selection UK Full time €27,500

    FRENCH SELECTION (FS) French speaking Customer Service Coordinator Location: Newcastle Upon Tyne Salary: up to £27,500 depending on experience Ref: 4202SF To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4202SF Website: The company: A well-established company who manufacture...


  • Newcastle upon Tyne, United Kingdom French Selection UK Full time

    FRENCH SELECTION (FS)French speaking Customer Service CoordinatorLocation: Newcastle Upon TyneSalary: up to £27,500 depending on experience Ref: 4202SFTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4202SFWebsite: www.french-selection.co.ukThe company: A well-established company who...


  • Newcastle Upon Tyne, United Kingdom Bellway Homes Full time

    Group Customer Experience CoordinatorWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and...