Support Officer
6 days ago
**_This is a fixed term post for 12 months and will involve travelling around the county and home working_**
**JOB PURPOSE**:
- To act as a point of contact for sponsors and guests under the Homes for Ukraine Scheme in Leicestershire.
- To undertake safe and wellbeing checks with the sponsor and the guest and identify any support required.
- To liaise and work in partnership with services across the statutory and voluntary sector to ensure a co-ordinated approach to support for individuals.
- To facilitate support for individuals as required, this might include food, medication and managing finance issues etc.
- To be responsive to a changing agenda adhering to the latest government advice and guidance on the Homes for Ukraine Scheme.
- To support community capacity building by assisting in co-ordinating local activities for guest.
**ESSENTIAL REQUIREMENTS**:
- Level 3 qualification or equivalent demonstratable experience in either Health, Social Care, Early Help, community-based roles or another relevant field.
- Relevant experience (paid or voluntary) of working with individuals and communities, e.g. in a community development context
- Demonstrable experience of dealing with a wide breath of issues and complex situations and supporting individuals
- Experience of managing, motivating and leading self and others, setting clear priorities and objectives and negotiating and implementing effective outcomes.
- Experience of working with individuals who may be experiencing challenging issues / circumstances in a sensitive and professional manner, including being able to diffuse difficult situations
- Evidence of effectively planning, managing and prioritising work and meeting deadlines
- Experience of working with other agencies and/or of working in a multi-agency or multi-disciplinary environment to identify and meet need with creative and pragmatic solutions
- A good understanding of the councils remits in supporting the Home for Ukraine Scheme and central governments guidance
- A good understanding of partnership agencies in statutory, voluntary and independent sectors
- Ability to coach, mentor, and support Ukraine guest
- Ability to generate new and innovate solutions to both straight forward and complex problems, develops and dries a culture of continuous improvement
Please see the Job Description / Person Specification which are attached further down on this page
**We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently underrepresented within our workforce. We are on a journey to be an inclusive department where a culture to celebrate equality, diversity and inclusion is embedded and discrimination challenged at every level together as a department. We warmly welcome those from all cultures, ethnicities and beliefs - this diversity is vital to our journey and is fundamental to our values and enriches the services we offer our children and families.**
**For further information about working for Leicestershire County Council, please click **here**.
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