Client Relationship Executive

4 months ago

Oxford, United Kingdom The Myers-Briggs Company Limited Full time

**Vacancy Name**
- Client Relationship Executive

**Vacancy No**
- VN058

**Employment Type**
- Regular Full Time

**Location City**
- Oxford

**Location Postal Code**
- OX2 8EP

**About The Myers-Briggs Company**

**One of the world’s largest business psychology providers.**
In our fast-changing world, your edge lies in harnessing 100 percent of your talent - whether you’re at work, home, college, or anywhere in between. Your success and sense of fulfilment aren’t just about what you know and what you can do, they hinge on your relationships and interactions with others.
- We empower individuals to be the best versions of themselves by enriching self-awareness and understanding of others. We help organizations of all sizes improve teamwork and collaboration, develop inspirational leaders, foster diversity and solve their most complex people challenges.
- As a Certified B Corporation®, The Myers-Briggs Company is a force for good. We’re established assessment developers, expert trainers and business psychologists. Our powerfully practical solutions are grounded in a deep understanding of the significant social and technological trends that affect people and organizations.
- Find out more about our focus on social impact.
- With a global network of offices, partners and certified independent consultants in 115 countries, products in 29 languages, and experience working with 88 of the Fortune 100 companies, we’re ready to help you succeed.**Role Purpose**

This role will provide key support for the Sales Team by providing a central point of contact for all Myers-Briggs Company by supporting our clients who use our products and services to support their clients (Management Consultancies through to Independent Consultants).
- Manage and develop these relationships, identify new business and grow the revenue stream.**How This Role Fits Into The Business**
- This role sits within the UK Sales team. This department contributes to the overall success of the business by developing, protecting and growing revenue.**Key Responsibilities**
- Closely manage and develop the existing portfolio of clients who sit within the prescribed sector to meet annual sales targets.
- To learn on the job about our core offering and products and services while creating set amount of opportunities each week, month and quarter in order to meet target objectives.
- Generate appointments to engage with active clients and develop re-engagement plans for lapsed clients.
- Complete post client meeting database entries and action any follow up for each meeting.
- Use databases available to you to analyse and segment market spending patterns to look at up-selling and x-selling opportunities.
- Liaise with the marketing team on tactical campaigns.
- Create and plan content for mailings to target groups as part of sales campaigns.
- Provide support and follow-up to relevant marketing activities.
- Maintain the CRM database, ensuring that information is up to date and robust.
- Log relevant gaps in content and offerings to help inform and develop new product enhancements and content creation in order to grow sales for this territory.
- Carry out other such duties as may reasonably be required, commensurate with the grade of this post.

This job profile is current as at the date shown below. In consultation with the post-holder it is liable to variation by management to reflect or anticipate changes in or to the job.**Knowledge**
- Essential:

- Understanding of sales processes, including lead generation
- Data analysis and reporting

Desirable:

- Background/interest in:

- Psychology
- Organisational design
- Organisational behaviour
- Marketing and campaign creation
- Understanding of how The Myers-Briggs Company’s products and services can best benefit clients

**Experience**
- Essential:

- 2 year sales experience (preferably B2B)
- Experience of using a CRM and Microsoft Office
- Track record of achieving sales related targets.

Desirable:

- Experience of working with The Myers-Briggs Company’s products and services or similar
- Developing, launching marketing initiatives to stand alone target audiences
- Comfortable working independently to drive strategic initiatives set get Director of Sales
- Using Salesforce
- Trained in a specific sales methodology (ideally Sandler)

**Technical Skills And Abilities**
- Essential:

- Ability to use questioning effectively to explore complex business issues.
- Demonstrate natural curiosity in how organisations work and passion in supporting organisations to be better at what they do.
- Motivated by selling and hitting targets and supporting and helping others.
- Ability to use commercial focus skills to qualify in and qualify out leads, and identify which leads are worth pitching for.

Desirable:

- Strategic problem solving to identify opportunities for solutions selling.
- Ability to understand and interpret sales data to drive activity.
- Ability to leverage trusted business relationsh

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