Diabetes Receptionist/admin Assistant

3 weeks ago


Keighley, United Kingdom Airedale NHS Foundation Trust Full time

The post holder will be required to assist in the delivery of a comprehensive reception service to support medical and nursing staff within the specialty. The post holder will undertake audio typing/word processing along with the distributing and filing of documents. The post holder will also answer telephone enquiries, assist in the co-ordination of waiting lists and welcome patients and visitors to the Diabetes Department.

The post holder will deal with telephone calls relating to general patient enquiries and queries pertaining to medical notes

The post holder will be expected to communicate information verballing and in writing with patients and staff.

The post holder will be required to locate and track case notes

To support the specialty team in the delivery of waiting list management

Support will be provided by the Medical Secretary and Senior Medical Secretary within the Specialty Team

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.

We want to attract staff who embrace our Right Care behaviours of compassion, a commitment to quality of care and working together for patients we want to make these part of our DNA.

Answer telephone enquiries, assist in the co-ordination of waiting lists and welcome patients and visitors to the Diabetes Department. The post holder will be expected to communicate information verballing and in writing with patients and staff. The post holder will be required to locate and track case notes. To support the specialty team in the delivery of waiting list management. Monday 8.30-4.30, Tuesday 8.30-4.30, Wednesday 8.30-12.30 and Friday - 8.30-4.30


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