Regional Coordinator

Regional Coordinator

We are looking for a Regional Coordinator to join our Service team in Keighley. This role is responsible for providing general administrative support within our Doors area of the business for Sales, Engineers & Maintenance Supervisors.

Key activities:

- Create jobs in SAP and send details to engineers and book engineers on site.
- Insurance - Immediate Defects (creating the job & sending to the engineers).
- Manage and make copies of documents.
- Make checks of Not-On-Contract (NOC) cases, ensuring correct customer charges.
- Create requisitions against cost centres, tools, uniforms etc.
- Request and manage customer reports.
- Manage and update Customer Portals.
- General administrative support to internal teams (ASM’s/Engineers & Sales teams).
- Book Doors orders.
- Ad hoc admin duties.

Skills and experience required:

- Previous customer service/office/administrative experience is essential.
- Good Word, Excel, and Outlook.
- Good telephone manner.
- Attention to detail.
- Manage and resolve any queries.
- Conscientious.
- Good written and spoken English.
- Experience of work in SAP, Salesforce, Konnect is beneficial. (Training will be provided).

ASM’s - Area Service Managers

Benefits: 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme, Quarterly Commission.
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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