Customer Service Advisor
5 months ago
**Service Advisor
- Hyundai Maidstone**
**Job description**
**Represent a leading Automotive brand whilst working for Automotive Management "Dealer Group of the Year" 2021**
**“Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way”**
**The Company**
Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2 billion; we are still growing Benefits available to our colleagues in addition to generous salary packages include:
- Colleague discounts on new and used vehicles, parts and servicing
- Continual Training and Self Development
- Free Eye Care Vouchers
- Additional Holiday Days added for length of Service
- MAVTA reward and recognition awards
- £1,000-£2,000 Colleague Referral Bonus
- Marshall Rewards discount shopping portal
- Life assurance at no cost to you
**The Role**
We are currently recruiting for a Service Advisor to join our Marshall Hyundai Dealership in Maidstone.
As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great customer service, an ability to work in a proactive manner and a desire for no two working days to ever be the same
You will be provided with on the job training by your colleagues and managers and will be joining a supportive and friendly team at Maidstone.
**Responsibilities**
- Greet customers and become their point of contact for the duration of their vehicle being within our Workshop.
- Be able to provide updates and consultatively advise on repair work being or needing to be carried out.
- Create customer invoices and run through the work that has been carried out on their vehicle.
- Proactively reschedule appointments for the customer for any future vehicle maintenance or servicing.
**Required Skills and Experience**
If you already come from an Automotive Service Advisory background that is fantastic, however, if you do not and you are looking to start your career with us, to be considered for the role we will need to possess the below skillset
- An ability to provide tailored customer service and upselling to a wide range of customers.
- Comfortable working to deadlines and managing customer expectations with regular communication and updates.
- Happy to manage your own workload and customer base
**Salary**: £25,000.00-£35,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- Maidstone, ME15 9XY: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: REQ02894
-
Customer Service Advisor
1 day ago
Maidstone, United Kingdom CV-Library Full timeThis isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Kent is currently looking for a number of Customer Service Advisors to join our friendly team and provide support to our Service Users. Our Client is the UK's...
-
Customer Service Advisor
4 weeks ago
Maidstone, Kent, United Kingdom Howden Group Holdings Full timeJob Title: Customer Service AdvisorJob Summary: We are seeking a highly skilled and experienced Customer Service Advisor to join our team at Howden Group Holdings. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, handling their queries and concerns in a professional and timely manner.Key...
-
Customer Service Advisor
6 months ago
Maidstone, United Kingdom Complete Training Full time**Customer Service Advisor** **Location**: Home Based **Salary**: £22,000 per annum + Bonus from £6,000 - £8,700 Complete Training are recruiting for Customer Service Advisors working from home (fully remote). **The Role** - Build rapport with customers, get to know their individual needs, and put their interests first. - Use your expert knowledge and...
-
Service Advisor
3 weeks ago
Maidstone, Kent, United Kingdom Auto Skills UK Full timeService Advisor Job DescriptionAs a Service Advisor at Auto Skills UK, you will play a crucial role in ensuring the smooth operation of our Service Department. Your primary responsibility will be to arrange Service Department bookings, ensuring efficient workshop loading while attending to all customer requirements to the expected standards.Key...
-
Customer Service Advisor Apprenticeship
6 months ago
Maidstone, United Kingdom Calex Automotive Recruitment Full time**Customer Service Advisor Apprentice** **The Role of a Customer Service Advisor**: As a Customer Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves: - Interpreting customer concerns and liaising with...
-
Customer Service Advisor
5 months ago
Maidstone, United Kingdom Marshall Motor Group Full time**Customer Service Advisor** **Location: Marshall Hyundai Maidstone** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: up to £29000 Basic plus OTE up to £36,000 (site dependent)** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing...
-
Customer Service Advisor
3 weeks ago
Maidstone, United Kingdom Golding Homes Full timeWe are Golding Homes – thank you for looking! Background It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities.We are excited to recruit for this role...
-
Customer Service Advisor
2 weeks ago
Maidstone, United Kingdom Golding Homes Full timeWe are Golding Homes – thank you for looking! Background It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities.We are excited to recruit for this role...
-
Customer Service Advisor
6 months ago
Maidstone, United Kingdom Wilmoths Full timeAs a Customer Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle...
-
Customer Service Advisor
5 months ago
Maidstone, United Kingdom Apogee Managed Services Full timeCustomer Services Advisor Excellent salary Mon - Fri - 3 shifts 8am - 5pm, 8.30am - 5.30pm & 9am - 6pm 1 day working at home Apogee Corporation provide Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world’s...
-
Service Advisor
1 month ago
Maidstone, United Kingdom CV-Library Full timeService Advisor Basic Salary - £30,000 OTE - £36,000 Location - Maidstone Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all...
-
Customer Service Advisor
5 months ago
Maidstone, United Kingdom Golding Homes Full time**We are Golding Homes - thank you for looking!** **Background** It is a great time to join Golding, with our new corporate plan and a vision of providing Outstanding Services, Great Homes and Proud Communities. We have an established track record for building quality homes and investing in our local communities. We are excited to recruit for this role at...
-
Customer Service Advisor
6 months ago
Maidstone, United Kingdom Curd and Cure Ltd Full timeA little about us: Curd & Cure is independently owned specialty food & drink wholesaler in Staplehurst, Kent. We are a friendly and dynamic team and are a forward thinking and ambitious business. We really value the contribution of all our team members and are committed to helping everyone in our company develop and progress to achieve their full potential....
-
Service Customer Advisor
5 months ago
Maidstone, United Kingdom Stellantis &You Full time**This is based in our Maidstone dealership**:Cuxton Rd, Maidstone ME15 9YF, UK **Our success starts with yours! Stellantis &You, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing you,...
-
Service Advisor
5 months ago
Maidstone, United Kingdom Marshall Motor Holdings Full timeWe are currently recruiting for a Service Advisor to join our Audi dealership in Maidstone. As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great...
-
Service Advisor
5 months ago
Maidstone, United Kingdom Command Recruitment Full timeService Advisor - Car Dealership Our well-established client is looking for an experienced and driven Service Advisor to add to their team based in Maidstone. Working within a strong and experienced team, we really need someone with some enthusiasm and drive to continue this business' success into the future. £25-£30k Basic + Bonus circa £5k per...
-
Customer Advisor
5 months ago
Maidstone, United Kingdom B&Q Full time**About the role** **Customer Advisor Outdoor** **Part time - 18.45 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 6.00am - 9.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Maidstone** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...
-
Customer Advisor
5 months ago
Maidstone, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 18.45 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 6.00am - 20.00pm** **UK National hourly rate £12.21 per hour** **B&Q Maidstone** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...
-
Service Advisor
5 months ago
Maidstone, United Kingdom Marshall Motor Group Full time**Service Advisor**: Job description **Customer Service Advisor** **Location: Marshall Nissan Maidstone** *** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: £28,000 OTE up to £40,000 Uncapped** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee...
-
Service Advisor
5 days ago
Maidstone, United Kingdom CV-Library Full timeFear is the disease. Hustle is the antidote. – Travis Kalanik Service Advisor Up to £28k Basic Up to £35k OTE! Main Dealership Opportunity! Maidstone Area Job Description If you are a service advisor looking for your next role, keep reading as our well-established client is looking to add a service advisor to their thriving main...