Band 2 Administrator

3 weeks ago

Belfast, United Kingdom MPA Recruitment Full time

**Job Role**: Administrative Assistant (Band 2)

MPA are excited to be working alongside their large public sector client in the Belfast area to recruit for a Band 2 Administrator.

The post holder will have the responsibility of providing effective administrative support to the SW and Care Management Professional Teams. The role will focus on supporting the professional care staff by assisting with referral processing, patient records management, handling telephone calls and providing general administrative support. Whilst in post, the person will have a sound understanding of the Department, Patient needs, staff and day to day running of the department.

**Location** -Belfast

**Hours of Work** - 37.5 hours per week - Monday to Friday,

**What the role entails**:

- Support the facility in the process of Referrals, organising files, documentation, and labels.
- To support Professional Care Staff with managing patient documentation. To be aware of requirements for patient files and to support staff in the correct handling of patient information.
- Collecting and sorting and distributing daily post in line with Confidentiality guidelines.
- Follow up filing to ensure patient documentation is kept within guidelines, arranging overflow files where appropriate.
- Support discharge procedures through effective cross-team communication and by ensuring documentation is correct. Present to Senior Professional Team Leads for sign off.
- Support Care Staff with projects to enhance patient experience.
- Work with Admin Lead to communicate changes in Department and assist in arranging I.T access.
- Support feedback process by sending out surveys and typing correspondence. Supporting with other written documents as required.
- General administrative support to Professional teams, including any reasonable request.
- Work to progress archiving in accordance with GMGR guidelines and work in awareness of new GDPR regulations.

**Essential Criteria**:
a) 4 GCSE’s Grades A-C to include

English Language (or equivalent Qualification) plus 1 year’s administrative /clerical experience.

**OR**

b) NVQ Level 2 in Administration and 1 year’s administrative experience.

**OR**

c) 2 year’s administrative experience.

**AND**
- Good communication skills, including Written and Oral.
- Ability to work as part of a team.
- The flexibility to work in a changing environment.

**Responsibilities**:

- Perform various administrative tasks to support the smooth operation of the office
- Answer and direct phone calls in a professional and courteous manner
- Manage and organize office files, documents, and records
- Assist with data entry and maintaining databases
- Prepare and distribute correspondence, memos, and reports
- Coordinate meetings, appointments, and travel arrangements
- Handle incoming and outgoing mail and packages
- Provide general clerical support such as photocopying, scanning, and faxing
- Maintain office supplies inventory and place orders as needed
- Assist with basic bookkeeping tasks using QuickBooks

**Experience**:

- Previous experience in an administrative role preferred
- Proficiency in using Google Suite (Docs, Sheets, Slides) for document creation and collaboration
- Strong phone etiquette and communication skills
- Excellent typing and computer skills for data entry and other office tasks
- Familiarity with office equipment such as printers, scanners, and copiers
- Highly organized with strong attention to detail
- Ability to prioritize tasks and manage time effectively

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

Please submit your resume highlighting your relevant experience to be considered for this position.

**Salary**: £10.42 per hour

Schedule:

- Monday to Friday

Application question(s):

- 4 GCSE'S Grade (A-C)

Plus

At least one years experience in a similar environment.

Work Location: In person

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