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Sales and Support Administrator

4 months ago

Ipswich, United Kingdom Universal Converting Equipment Full time

Answering the telephone

Sending out spares quotations to customers. This would include direct contact with customers.

Entering spares orders once placed by the customer onto the system and our accounting system. This would include new orders and repeat orders. The prices would need to be checked with the supplier to any price increases

If we receive support calls from customers these will be entered onto and spreadsheet for action

Entering invoices from suppliers onto our accounts package and matching them with delivery notes. Chase the supplier and purchasing if delivery notes are missing.

Checking statements against invoices

Passing invoices for authorisation, entering them on the spreadsheet and paying on accounts package

Sending out deliveries to both international and domestic. This would be mainly to customers. Checking with suppliers commodity codes and country of origin for international export.

Experience required:
Good computer skills and knowledge of Word, Excel or Google sheets/documents

Confident telephone manner

Organised and methodical in managing your workload

Previous experience of using accounts system would be advantageous but not essential.

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ipswich, IP1 5AP: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Reference ID: Sales and Support Administrator