Customer Support Advisor
2 weeks ago
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard a Norwegian-speaking Customer Support Advisor to join their teams in Greece to support an online supplements store clients.
Position: Customer Support Advisor
Location: Work from home/remote, Greece
Employment type: Full-time
Remuneration: Base salary.
**DUTIES AND RESPONSIBILITIES**:
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times and ensure a positive experience.
**REQUIREMENTS**:
- C2 level of Norwegian and B2 English, both oral and written
- Passionate about customers and customer service
- Problem-solving skills
- Upbeat and positive attitude
- Stable internet connection
**OFFER**:
- Excellent remuneration package
- Shifts Monday - Friday 10:00-20:00
- Meal cards
- Performance bonus
- A dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
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