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External Training Coordinator

7 months ago

Oldham, United Kingdom Sunbelt Rentals Careers Full time

**About The Role**:
Are you an organized and ambitious person who is looking for a Company that really values your contribution and can offer you award-winning training opportunities? If so, we just might have the role for you.

We have a fantastic opportunity for a Training Coordinator to join the team during an exciting period of growth to oversee the delivery and operational functions of our external customer training offering. In the role of a Training Coordinator you will be required to provide high levels of quality service to all customers in line with company policy and procedure to support the delivery of the Training Department targets and offering support with enquires and seamlessly converting them into sales and training course bookings.

**Principle Accountabilities**:

- Maximise the conversion rate of enquiries
- Sales order processing and supplier PO placement
- Customer invoice management
- Customer relationship management
- Achieve revenue, cost and profit targets
- Maintain trainer utilisation and course occupancy at the required levels
- Processing certification and course administration
- Work with a network of external training providers and courses to supplement Sunbelt Rentals own training offering
- Establish and maintain effective working relationships with co-workers throughout Sunbelt Rentals to achieve company objectives
- Pursue personal development of skills and knowledge necessary for the effective performance of the role
- Represent the company and values of the business at all times
- Ensure company procedures are followed at all time

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

**About You**:
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed as a Training coordinator you will bring the following skill-set and behaviours:

- Demonstrable customer service and administration skills
- Knowledge of technical health & safety courses such as IPAF, PASMA, LA, Confined Space, CITB, C&G and plant training
- Good interpersonal and communications skill - including negotiating and influencing
- Ability to engage and build relationships with both internal and external customers
- Able to work both independently and as part of a team - you’ll be an effective team member with a highly supportive, collaborative approach.
- Results driven
- Comfortable using your own initiative to make decisions in line with company policies and pricing structures
- A flexible and adaptable approach, you’ll enjoy a fast-paced environment
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels.
- A good level of computer literacy in MS Office packages and ideally experienced in using a Training Management System (TMS)

**About Us**:
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.