Call Centre Agent

2 weeks ago


South Shields, United Kingdom HR GO Recruitment Full time

Call Centre Agents

**HR GO Recruitment** is currently partnering with a specialist research client on the search for **Outbound Advisors**. This is a full-time role working Monday to Thursday based in South Shields.

Key Responsibilities:

- You will not be expected to sell on these calls but work towards both surveys per hours and dials per hour.
- Training will be provided and continued support is always available.
- You will also be required to record the information on a computerised system.

What are we looking for?
- You'll have a good general education and/or relevant experience. Good literacy and numeracy skills.
- You'll have experience of working in a helpdesk/contact centre or customer service environment.
- You'll be flexible with your working hours - we are open 24 hours a day, every day of the year and you may be asked to cover other shifts at any time.
- Ability to work as part of a team and/or work unsupervised as required.
- Ability to work consistently in an enthusiastic and professional manner.
- Ability to stay calm under pressure.
- Delivers excellent Customer Service in line with standards and expectations.
- Positive attitude to challenges and change
- Excellent communicator

On offer is a competitive hourly wage plus benefits.

Please contact Craig Grainger for more information.



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