Customer Service Agent
3 weeks ago
Sanctuary Housing
The role of Customer Care Agent – Nights will include:
Liaising closely with our housing andmaintenance teams to ensure that issues are resolved in a professionalmanner
Listening out for wellbeing cues, toidentify vulnerable customers and escalate to our regional teams orthe welfare services, as/when appropriate
Communicatingwith residents, staff and external agencies to investigate housing andmaintenance related queries and complaints, and provide a positiveexperience
Evening and weekend working includeoffering an out of hours emergency service.
Previous experience in a customerservice or contact centre role is essential, ideally handling inboundcalls
You must also have a professional telephone mannerand the ability to cope with a high volume of calls whilst remainingcalm under pressure. If you’ve worked as an emergency call handler,you’ll have this down to a tee
You must be able to handledifferent types of calls and enquiries, adapting your style to ourcustomers’ needs and be able to navigate computer systems
Sanctuary Housing is one of the UK’s leading social landlords,providing around 120,000 homes across England and Scotland. We giveour residents good quality, affordable homes in communities that theycan be proud of. As part of a not-for-profit organisation, we reinvestany surplus we make back into the local communities we serve.
The package recognises your contribution, supports yourphysical, mental and financial health and gives you the flexibility totailor your employee benefits by offering:
~23 days annualleave (rising to a maximum of 28 days) plus public holidays
~ A pension scheme with employer contributions from Sanctuary
~ Life Assurance
~ Employee Advice Service including counselling
~ Voluntary health plans
~ Employee discounts
~ Wellbeing support and tools
~ Employee recognition scheme
~ Role salary is £26,101 with anadditional policy allowance of £1,521 per annum (rising to £27,475with an additional policy allowance of £1,601 per annum after 12months, subject to satisfactory performance)
#
-
Customer Service Agent
4 weeks ago
Rotherham, South Yorkshire, United Kingdom OMEGA, Inc. Full timeThis job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. We are currently looking for a Customer Care Agent to work within our Prenscia Software ivision. This job will provide you...
-
Trainee Estate Agent
1 month ago
Barnsley, United Kingdom Connells Group Full timeWe’re looking for a highly motivated **Trainee** **Estate Agent** who will work toward becoming a** Sales Negotiator** for our fantastic residential sales team in Barnsley. The **Trainee** **Estate Agent **is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading **development** and **training**...
-
Trainee Estate Agent
1 month ago
Barnsley, United Kingdom William H Brown Full timeWe’re looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a**Sales Negotiator** for our fantastic residential sales team in Barnsley.The **Trainee Estate Agent**is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading **development** and **training**...
-
Trainee Estate Agent
1 month ago
Barnsley, United Kingdom Connells Group Full timeAt** William H Brown**, part of the Connells Group, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Barnsley**. The **Trainee Estate Agent **is an entry level role where you will learn all aspects of Estate Agency model and be taken through an...
-
Service Delivery Agent
2 days ago
East Ham South, United Kingdom CareerBliss Full timeAre you looking to start a career in the Rental Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided.As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve preparing the...
-
Service Delivery Agent
2 days ago
South East London, United Kingdom Thrifty Car & Van Rental Full timeAre you looking to start a career in the Rental Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve preparing the...
-
Service Delivery Agent
4 weeks ago
South East London, United Kingdom Thrifty Car & Van Rental Full timeAre you looking to start a career in the Rental Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided.As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve preparing the...
-
Customer Service Agent
2 weeks ago
South Killingholme, United Kingdom DSV Full timeTime Type: Full TimeCustomer Service Specialist Purpose of the position Act as the single point of contact for new customers to handle all transport-related queries and orders efficiently and putting the customer’s best interest first, in accordance with the company's service standards. Ensure a seamless implementation of the new customer, an excellent...
-
Customer service agent
4 days ago
West Yorkshire, United Kingdom Brook Street Full timeBrook Street are looking for enthusiastic individuals who are looking for a new customer service role in an exciting industry. We have a part time customer focused roles for a Public Sector client based in Leeds. Role: Customer Service Assistant Location: Leeds , LS1 - city centre based Pay rate: £12.00 an hour - weekly pay on Friday Shift Pattern -...
-
Customer Service Centre Advisor
1 week ago
Barnsley, South Yorkshire, United Kingdom Manpower Group (UK) Full timeManpower are partnering with our prestigious client to find their next customer service centre advisor in Barnsley. This role is a telephony-based role where you will support with incoming claims, phone customers to discuss the claim and talk through the repair process. Be available to answer phones to speak with both customers and work providers,...
-
Rental Agent
3 weeks ago
Doncaster, South Yorkshire, United Kingdom Thrifty Car & Van Rental Full timeThis role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve...
-
Rental Agent
3 weeks ago
Doncaster, South Yorkshire, United Kingdom Thrifty Car & Van Rental Full timeThis role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve...
-
Seasonal Customer Service/Sales advisor
4 weeks ago
Barnsley, South Yorkshire, United Kingdom DAF Trucks UK Full timeMotus Commercials located in Barnsley is on the lookout for a dedicated Customer Sales Advisor to join our friendly team providing exceptional levels of service to our customers. Bonus and overtime available From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including: Holiday allowance of 23 days...
-
Customer Service Advisor
4 days ago
South West London, United Kingdom Prize Placements Full timee are recruiting for a customer services executive to join our client on a temporary basis from May 2024 to mid July 2024.You will be working as part of the Ticketing Guest services team, to deliver world class customer service. Your role as a Guest Services Agent will be to act as first point of contact and deal with any queries.What you will be doing...
-
Field Based Collections Agents
6 days ago
Yorkshire, United Kingdom Page Personnel Secretarial & Business Support Full timePage Personnel have just registered multiple Field Based Collections Agent Positions to work for a reputable business within the Financial Services Sector. The role requires previous experience can be based anywhere in England! Offering excellent progression opportunities and lucrative monthly bonuses! Client Details Page Personnel have just registered...
-
Wine Sales Executives
3 weeks ago
South Yorkshire, United Kingdom Fluid Fusion Full timeSpecialism Account Management, Business Development, Premium Wine, Sales, Sales Executive, Sommelier, Wine Agent, Wine Trader Location M62 Corridor or East Midlands/South Yorkshire Salary Circa £30-60K+ OTE (retainer & commission based) Our client is an established Italian Wine Business, boasting a tremendous portfolio of high-quality wines. As part...
-
Field Agent
1 month ago
South West London, United Kingdom Ascent Performance Group Ltd Full timeWe are looking for self-employed field agents on a part-time/full - time basis, that are keen to play a huge part in the ongoing success of Ascent. At Ascent we place the customer at the heart of our operations, ensuring that within our customers most vulnerable times, we offer the support they deserve. You will visit customers at property addresses in...
-
Customer Service Advisor
1 week ago
Barnsley, South Yorkshire, United Kingdom AWD online Full timeCustomer Service Advisor / Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales / sales administration / order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire. SALARY: ...
-
Marketing Agents
7 days ago
Tickton, East Yorkshire, United Kingdom Anglian Home Improvements Full timeStatus: Self Employed Anglian Home Improvements is the UK’s largest home improvements company we are passionate about making the customer experience fantastic from the word go. As a fast-moving organization, we are experiencing an exciting and challenging period of growth and as a result have a number of fantastic new Marketing Agents or...
-
Account Manager
7 days ago
Barnsley, South Yorkshire, United Kingdom Major Healthcare Full timeJob Type: Full-time Schedule: Monday to Friday – 8 am to 4 pm, 9 am to 5 pm, and 10 am to 6 pm on a rota basis Education: Experience: Account management: 1 year (preferred), sales: Are you ready to be part of a dynamic team at the forefront of transforming the technology and managed services industry? Our client, a leading Managed Service Provider...