Patient Advisor

3 months ago


Cheltenham, United Kingdom Optical Express Full time

**Job Title - Patient Advisor**

**Location - Cheltenham**

**Hours - Part time, 3 workings days**

**Salary - Competitive, bonus & benefits, full training will be given**

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Perkbox subscription

It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.

Your day to day responsibilities may vary however a typical day will involve the following duties:

- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service

If you believe you have the right skills and attributes for this role, we would love to hear from you.
- 01236 795 146


  • Patient Advisor

    3 months ago


    Cheltenham, United Kingdom Optical Express Full time

    Job Title: Patient Advisor Hours: Full time, 40 hours per week Location: Cheltenham Salary: £25, + benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    4 months ago


    Cheltenham, United Kingdom Optical Express Group Full time

    Hours: Full time, 40 hours per week Location: London - Cheltenham **Salary**: OTE £26,000 + benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We...

  • Patient Advisor

    3 months ago


    Cheltenham, United Kingdom Optical Express Group Full time

    Hours: Full time, 40 hours per week Location: Cheltenham/Worcester **Salary**: OTE £26,000 + benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We...

  • Patient Advisor

    4 months ago


    Cheltenham, United Kingdom Optical Express Group Full time

    Hours: Full time, 40 hours per week Location: London - Cheltenham **Salary**: From £25,000 DoE plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We...

  • Patient Advisor

    3 months ago


    Cheltenham, United Kingdom Optical Express Group Full time

    Hours: Full time, 40 hours per week Location: London - Cheltenham **Salary**: £24,000 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support...

  • Patient Advisor

    4 months ago


    Cheltenham, United Kingdom Optical Express Group Full time

    Hours: Full time, 40 hours per week Location: London - Cheltenham Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other...

  • Patient Advisor

    5 months ago


    Cheltenham, United Kingdom Cleevelands Medical Centre Full time

    Job Summary Undertake a wide range of administrative and reception duties and provide general support to the multidisciplinary team. A significant proportion of your time will be spent greeting and directing patients assisting patients at reception. Other duties can include but are not limited to, dealing with phone enquiries, making appointments, handling...


  • Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    {"title": "Patient Advisor Role", "description": "Join Our Team at Optical ExpressWe are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients feel valued and supported throughout their journey...


  • Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    {"title": "Patient Advisor Role", "description": "Join Our Team at Optical ExpressWe are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients feel valued and supported throughout their journey...


  • Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    Join Our Team as a Patient AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients receive the highest level of service.Key Responsibilities:Build strong relationships with patients and...


  • Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    Join Our Team as a Patient AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients receive the highest level of service.Key Responsibilities:Build strong relationships with patients and...


  • Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    About the RoleWe are seeking a highly skilled and motivated Patient Advisor to join our team at Optical Express. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients receive the highest level of service.Key ResponsibilitiesBuild strong relationships with patients and provide regular...


  • Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    About the RoleWe are seeking a highly skilled and motivated Patient Advisor to join our team at Optical Express. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients receive the highest level of service.Key ResponsibilitiesBuild strong relationships with patients and provide regular...


  • Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    Job Title: Patient AdvisorAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you'll play a vital role in making our patients feel like a superstar from the moment they enter our clinics.Key Responsibilities:Build strong relationships with patients and ensure regular...


  • Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    Job Title: Patient AdvisorAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you'll play a vital role in making our patients feel like a superstar from the moment they enter our clinics.Key Responsibilities:Build strong relationships with patients and ensure regular...


  • Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    Job Title: Patient AdvisorAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you'll play a vital role in making our patients feel like a superstar from the moment they enter our clinics.Key Responsibilities:Build strong relationships with patients and ensure regular...


  • Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    Job Title: Patient AdvisorAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you'll play a vital role in making our patients feel like a superstar from the moment they enter our clinics.Key Responsibilities:Build strong relationships with patients and ensure regular...


  • Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    Job Title: Patient AdvisorAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you'll play a vital role in making our patients feel like a superstar from the moment they enter our clinics.Key Responsibilities:Build relationships with patients and ensure regular communication prior...


  • Cheltenham, Gloucestershire, United Kingdom Optical Express Full time

    Job Title: Patient AdvisorAt Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you'll play a vital role in making our patients feel like a superstar from the moment they enter our clinics.Key Responsibilities:Build relationships with patients and ensure regular communication prior...

  • No7 Advisor

    4 months ago


    Cheltenham, United Kingdom Boots Full time

    Summary Job Reference: - 228756BR Cheltenham, High Street Fixed Term 37.5 hours per week **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz...