Patient Care Specialist

2 weeks ago

Cheltenham, Gloucestershire, United Kingdom Optical Express Full time
{"title": "Patient Advisor Role", "description": "Join Our Team at Optical Express

We are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients feel valued and supported throughout their journey with us.

Key Responsibilities:
  • Build strong relationships with patients and provide regular communication prior to and following their treatment
  • Assist in patient consultations and provide accurate information about their treatment options
  • Use state-of-the-art equipment to scan patients' eyes as part of a full health check
  • Accurately maintain patient records and ensure that all necessary information is up-to-date
  • Discuss finance options with patients and provide clear guidance on their treatment costs
What We Offer:
  • An industry-leading salary and excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we would love to hear from you.

", "lang_code": "en-US"}

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