Weekend Services Coordinator

3 weeks ago


Medway, United Kingdom University of Greenwich Full time

The Drill Hall Library is a unique and major facility providing an integrated library and IT service to staff and students of the Universities at Medway, comprised of the Universities of Greenwich, Kent and Canterbury Christ Church at their shared Medway Campus.

It houses an extensive multi-disciplinary collection and provides a wide range of services, including a wide range of study spaces and training facilities, as well as a cafeteria. Information technology is used extensively to support delivery of all the Drill Hall Library Services.

An exciting opportunity has arisen for a Weekend Services Coordinator to join the Drill Hall Library at Medway.

The Weekend Services Coordinator will possess excellent Customer Services skills and will also have the responsibility for ensuring that events and marketing activity of the Drill Hall Library are delivered to a high standard.

Promoting the services of the library to staff and students of the Medway campus as well as being the first point of contact on site, maintaining a high-quality customer focussed front of house service to our users during the weekends. Liaising with our partner libraries, resolving issues, supervision of the weekend staff and handing over smoothly to the weekday team.

This role is 17.5 hours per week, 14 hours at the weekend, 3.5 hours one day a week (weekday to be agreed as part of a rota).

**Interview date** - W/C 11th September onwards.

This role is based within the Drill Hall Library on the Medway campus at Chatham, Kent.

We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.

The university welcomes people from diverse and underrepresented communities who can help the university to achieve its mission.

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.



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