Duty Coordinator, Older People's Services

4 days ago

Eastbourne, United Kingdom East Sussex County Council Full time

Job Introduction
Are you looking to make a difference to the lives of vulnerable adults?

Would you like to work in a collaborative and fast-paced team?

Are you interested in an exciting opportunity in health and social care?

We are looking for Duty Coordinators to join our team - the Joint Community Rehabilitation (JCR) Service. You will be part of our Duty team, providing advice and support to our clients, Support Workers, and other professionals. You will also triage referrals into our service, deal with a variety of queries, and provide a comprehensive handover to your colleagues. In addition, you would be supporting the service by providing awareness sessions and overseeing quality in a key service area, such as nutrition and hydration.

Working predominantly evenings and weekends, this role is vital to providing a high quality, effective service.

You do not need to have any previous experience in health and social care as we will provide extensive training.
- Good communication skills
- Good problem-solving skills
- The ability to remain calm under pressure
- Strong ICT Skills
- The ability to prioritise different responsibilities

JCR is a community service provided by a team of care workers and therapists. It is a partnership between East Sussex County Council’s Adult Social Care and East Sussex Healthcare Trust.

We help people remain in their own homes and stay independent by providing them with a time-limited intensive community rehabilitation programme in their own home.

What we can offer you:

- A very good pension contribution.
- 25 days annual leave plus 10 days Bank Holiday entitlement and 2 Concessionary days.
- Comprehensive training
- Wellbeing initiatives and discounts.
- Being part of a well-respected, supported team.

**If you choose East Sussex, join us as a Duty Coordinator**

**For an informal chat about the role, please give James Askew a call on 07849 307125 / Alistair Gordon-Watkins on 07742 505557**

Interviews will be conducted face to face.
- I’ve learned so much during my time at East Sussex and I’m still learning. I really look forward to coming to work in the morning. _**Robia, Senior Support Worker**

**For putting your skills to good use**

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Company Information

Package Description

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