Duty Coordinator Ucr

2 weeks ago


Eastbourne, United Kingdom East Sussex Healthcare NHS Trust Full time

We have an exciting opportunity to join our Duty Team within the Urgent Community Response (UCR) based at Eastbourne. UCR are a multi-disciplinary team consisting of Nurses/Therapists/integrated Senior Support Workers /Integrated Support Workers and Administration Team the purpose of the team is to support discharge home from hospital and prevent admission. The hours are 37.5 Thurs - Sunday 8-6pm, enhanced rate for weekend working.

The main duties of the role consist of triaging referrals, allocation of work to clinical and non clinical staff, line management of the administration team. Working alongside the team to support the acceptance of referrals for both packages of care and nursing / therapy needs. UCR work closely with Virtual Ward.

We are proud to provide ‘Outstanding’ care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.



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