Reprographics Services Supervisor
4 months ago
**Title: Reprographics Services Supervisor**
**Location: London**
**Hours: Up to £45,000**
**Salary: Days (40 hrs a week Mon-Fri)**
**Job Ref: 33059**
Our prestigious London client requires an experienced Reprographics Services
- Help solve operational problems quickly and efficiently to promote the best customer experience possible.
- Develop relationships with users and manage their perception and expectations by supporting with guidance on processes and providing solutions for best results.
- Record all rechargeable components of print requests against the client cost recovery platform.
- To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s.
- Responsible for inducting new members of staff, monitoring employee performance and identifying development opportunities.
- Build positive relationships both internally and externally.
- Follow and adhere to Health & Safety policies and other procedures and guidelines.
- Record operational statistics for month end reporting including KPI reports.
- Previous experience supervising a team.
- Team oriented pro-active, open minded team player.
- Proven customer service experience.
- Excellent communication skills, both verbal and written.
- Able to organise effectively with a high level of attention to detail.
**Job Types**: Full-time, Permanent
**Salary**: Up to £45,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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