Care Coordinator

3 weeks ago

Chorley, United Kingdom Visiting Angels UK Full time

Full time Contract 40hrs

Up to £30k plus paid overtime, on-call allowance and bonus plan

Based in Chorley, Lancashire.
- Would you like to work for a care company that has just been crowned Employer of the Year 2023 at the Enterprise Vision Awards?_
- Are you an existing Care Coordinator who is enthusiastic and positive, and looking for a rewarding challenge?_
- Are you looking to work for a company that supports you and really takes care of its carers?_

**Our Company**:
Our local, Chorley-based business is family run, but is also part of global care giant with community-based values. Visiting Angels has over 830 offices worldwide, with over 60 offices in the UK and are currently one of the fastest growing UK care groups.

Due to the team’s hard work and vision, Visiting Angels Central Lancashire has achieved:

- A **CQC rating of Good** in all areas on first inspection
- The **International Rising Angel Award** at the VA annual conference in the United States (out of 830 offices)
- The **Employer of the Year 2023** at the UK Enterprise Vision Awards

Our Caregivers are at the heart of everything we do, and we encourage and support them in delivering care the way it should be. This is the centre of our business ethos

We are fully behind you if you have a drive for career progression, and, as a young company, have many opportunities We will also pay for your NVQ level 3-5. We are offering the exciting opportunity for you to join our team where you will help to grow and strengthen our work family.

**Why work for us?**
- We are the only care company to openly say we put our carers before our clients
- We operate an open, team-based office with work-family values
- Fantastic career progression opportunities
- Paid NVQs
- Team events
- Full, international Franchise support

**Who are we looking for?**

As the Care Coordinator, you will be responsible for the overall management and scheduling of client rotas and will participate in the on-call rota. You need to have exceptional organisational skills and will ensure care resources are used efficiently, using excellent communication skills throughout all call planning and delivery. You will have a positive attitude and lots of energy, using innovation in your problem-solving.

We are looking for someone who is willing to lead by example and go the extra mile for their team, creating a work atmosphere that promotes a high quality of work life. You will be flexible to the needs of the service, have the ability to multi-task and work well under pressure.

With your innate kindness, you will create a point of much-needed support for carers and clients’ families, and provide life-changing services for clients. You will make a difference in people’s lives, one by one.

**Your main responsibilities will include**:

- The overall management and scheduling of client rotas
- Regular communication with carers and clients
- Delivery of high quality care and support to clients
- Participate in the on-call rota
- Represent the company at external events
- Assist in the completion of audits and subsequent action plans to improve business processes
- Supporting the Registered Manager with other tasks
- Room to assist in other areas of the business

Please note, although our office hours are 8:00-4:30, there will be an expectation to work flexible hours.

**Qualifications and Experience**:

- Must be able to drive and have access to own vehicle
- A relevant qualification, for example an NVQ at level 2, such as Health & Social care (adults) is preferred
- At least 1 year experience as a Care Coordinator
- Experience with Birdie would be a benefit
- Extensive experience in domiciliary care
- You need to be great at problem solving

**Job Types**: Full-time, Permanent

Pay: Up to £30,000.00 per year

Schedule:

- 8 hour shift
- Overtime

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Lancashire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- providing care: 3 years (required)
- Domiciliary Coordinator: 1 year (required)

Licence/Certification:

- Drivers License and access to own vehicle (required)

Work Location: In person

Reference ID: Visiting Angels Care Coordinator

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