Receptionist

7 months ago


Haywards Heath, United Kingdom Newtons Practice Full time

MAJOR DUTIES AND RESPONSIBILITIES OF THE POST Confidentiality - NHS Code of Confidentiality: This sets out the required standards of practice concerning confidentiality and patients' consent to use their health records. It is a guide for those who work within or under contract to NHS organisations and is based on legal requirements and best practice. Reception Duties In co-operation with the main front reception desk, ensure efficiency of the appointment system and monitor flow of patients into consulting and treatment rooms. Ensure that patients without appointments but who need an urgent consultation are seen in a logical and non-disruptive manner.

Explain practice arrangements and formal requirements to new patients and those seeking temporary cover; ensure procedures are completed in accordance with the protocols of the practice. Advise patients of relevant charges for private services, accept payment and issue receipts for same or ensure an invoice is raised and paid for if specifically required. Respond to all queries and requests for assistance from patients and other visitors without breaching any confidentiality guidelines. Deal with home visit requests and record on the computer, stating time received including all relevant information and where necessary refer immediately to doctor.

Ensure that requests for prescriptions are actioned, where possible, within one working day. Action requests for ambulance transportation and record details appropriately. Ensure that the reception and waiting areas are kept neat and tidy. Ensure that the Practice Manager or Assistant Practice Manager is immediately informed of any visitor to the surgery and that the visitor/s are kept in the main reception area until permission is given for them to go into other areas of the building.

If this is not adhered to it may be seen as a breach in confidentiality. Management of the appointment systems In cooperation with the main front reception desk, ensure total familiarity with all appointment systems in current use, including regular and incidental variations. Book appointments and recalls ensuring correct and adequate information is recorded to retrieve the appropriate medical record, initialising all booked appointments. Monitor effectiveness of the system and ensure that action is taken to resolve any problems or effect variations as required.

Report any obvious concerns in the management of the surgerys sessions to the practice manager. Management of medical records: Paper and Electronic Ensure that medical records are assembled and forms completed in advance for each consultation session where indicated. Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to. Ensure correspondence, reports, results etc., are scanned in the correct record, preferably on a daily basis.

Ensure upon receipt of a newly registered patients records that they are tagged in accordance with practice protocol and that all wallets are kept neat and tidy and in good repair. Notification of a change of address or G.P. should be recorded on the computer and on the medical record as soon a possible. Ensure that any information recorded on a patients medical record on the EMIS computer system is accurate and that you have the permission of the practice manager or doctor to enter it.

Management of Repeat Prescriptions Receive patients requests for authorised repeat prescription in writing. With the exception of controlled drugs, prepare a computerised prescription in accordance with the practice protocol ready for a doctors signature. Where information received is incorrect or insufficient, ensure that the request for a repeat prescription is referred to the appropriate doctor for action. Provide the point of contact for patients with enquires relating to repeat prescriptions and ensure follow-up action is taken if the enquiry cannot be resolved immediately.

Ensure that problems and queries regarding repeat prescriptions are brought to the attention of the appropriate doctors and that follow up action is taken to resolve such matters. Clear and concise contact with pharmacists may also be necessary. Preparation of consulting rooms Ensure that the consulting rooms are prepared in readiness for each consulting session, especially if a locum is covering a session. A prepared locum box with all the appropriate forms should be made available.

Ensure that the consulting rooms are checked at the end of each consulting session and left tidy and secure. Operation of the telephone system Receive and make appropriate calls as required. Divert calls and take messages as appropriate. Respond to an incoming call within the first three rings if possible.

Ensure that the system is operational at the beginning of each day, switched over to night service, and checked at the end of each day. Communication Receive messages for Doctors and other team members and ensure that they reach the person concerned. Your initials and da


  • Receptionist

    1 day ago


    Haywards Heath, United Kingdom Hays Specialist Recruitment Limited Full time

    An amazing school in Haywards Heath area is looking for a Admin/Receptionist School Secretary An amazing school in Haywards Heath is looking for a Admin/Receptionist Your new company An amazing school in Haywards Heath is looking for a Admin/Receptionist to work along side their skilled and dedicated staff. Your new role Your new role will consist of: -...

  • Receptionist

    7 months ago


    Haywards Heath, United Kingdom Bupa Full time

    Receptionist **Requisition Title**: : Receptionist ** Job Number**: GOL00J1 The Goldbridge 3 Kleinwort Close Haywards Heath West Sussex RH16 4BQ Location Status : On site Salary Amount : £12. 00 - £13. 00 ** Description**:** Job title: Receptionist** **Location: The Goldbridge Care Home, 3 Kleinwort Close, Haywards Heath, RH16 4XH** **Salary:...

  • Receptionist

    2 days ago


    Haywards Heath, United Kingdom Bupa Dental Care Full time

    **Receptionist - Haywards Heath - Part-time - M-8 W-8 T-8** Here at Bupa our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts. Haywards Heath, The Clinic Dental Facial is part...

  • Receptionist

    7 months ago


    Haywards Heath, United Kingdom Bupa Full time

    Receptionist **Requisition Title**: : Receptionist ** Job Number**: GOL00J0 The Goldbridge 3 Kleinwort Close Haywards Heath West Sussex RH16 4BQ Location Status : On site Salary Amount : £12. 00 - £13. 00 ** Description**:** Job title: Receptionist** **Location: The Goldbridge Care Home, 3 Kleinwort Close, Haywards Heath, RH16 4XH** **Salary:...

  • Receptionist

    7 months ago


    Haywards Heath, United Kingdom Care UK Residential Care Services Full time

    **Martlet Manor are looking for a Receptionist to join their friendly team!** **We are currently offering full time contracts and in return for your hard work, we pay £10.42 per hour (from 1st April) plus amazing benefits.** **Location: Haywards Heath, RH16 4DA** **Shift patterns: 18.5 hours per week** **You**: ***Your role**: As a...

  • Receptionist

    7 months ago


    Haywards Heath, United Kingdom Bupa Dental Care Full time

    **Haywards Heath Total Orthodontic**s are looking for a Dental Receptionist to join their experienced team. Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and...

  • Dental Receptionist

    6 months ago


    Haywards Heath, United Kingdom Cuckfield Dental Practice. Full time

    Dental Receptionist Duties - Greet and check-in patients, verifying their personal information - Schedule appointments and manage the clinicians lists. - Answer phone calls and respond to patient inquiries - Collect payments - Maintain patient records and update information as necessary - Ensure the waiting areas are clean and comfortable for patients -...

  • Receptionist

    7 months ago


    Haywards Heath, United Kingdom First Recruitment Services Full time

    **Position: Receptionist/Front of House**: - **Salary: £24,960 per year (£12 per hour) basic salary plus share of gratuities. These can vary between £250-£350 per month, additional £3,000 - £4,200 per year (not guaranteed). Plus excellent company benefits and employee discounts**: - **Location: Haywards Heath, West Sussex**: - **Hours: Shift work...


  • Haywards Heath, United Kingdom Care UK Residential Care Services Full time

    Martlet Manor are looking for a receptionist to join their friendly team! In return for your hard work, we pay a competitive wage (from 1st April) plus amazing benefits. Location: Haywards Heath, RH16 4DA Shift patterns : part-time **You**: ***Your role**: As a Receptionist/Administrator at Care UK, you can look forward to: - Competitive pay - we pay...


  • Haywards Heath, United Kingdom First Recruitment Services Limited Full time

    We have an exciting opportunity for a School Receptionist / Administrator to join the team at local school based in Bolney West Sussex. **Temp - Ongoing till Easter** **Hourly Rate**:£10 - £10.50 per hour **Hours**: 8am - 2pm **The key responsibilities of the school receptionist will be**: - You will be responsible for answering the telephone and...


  • Haywards Heath, West Sussex, United Kingdom Bupa Global Full time

    At Bupa Global, we're committed to helping people live longer, healthier lives. As a Care Home Receptionist, you'll play a vital role in delivering exceptional customer service and ensuring the smooth operation of our care home.We're looking for an experienced Receptionist with a friendly demeanor to join our team. You'll be the first point of contact for...

  • Receptionist

    6 months ago


    Haywards Heath, United Kingdom Bupa Care Homes Full time

    Job Number: GOL00IJ The Goldbridge 3 Kleinwort Close Haywards Heath West Sussex RH16 4BQ Location Status On site Salary Amount £11.20 - £12.10 **Job title: Receptionist** **Location: The Goldbridge Care Home, 3 Kleinwort Close, Haywards Heath, RH16 4XH** **Salary: £11.20 - £12.10 per hour dependent on experience** **Contract: 30 hours -...

  • Hotel Receptionist

    5 days ago


    Haywards Heath, United Kingdom First Recruitment Services Limited Full time

    Receptionist / Front of House Permanent role Shift work patterns - earliest start 0700, latest finish 2330. 8 hour shifts 5 days over 7. Uniform provided £19300 basic salary per annum plus share of gratuities - can vary £250-£450 per month - additional £3000-£5400 per year (not guaranteed) Haywards Heath area - due to workplace location it is...

  • Hotel Receptionist

    1 day ago


    Haywards Heath, United Kingdom First Recruitment Services Limited Full time

    We are delighted to be assisting our superb client (on a sole agency basis) as they seek to recruit a Receptionist / Front of House team member to join their friendly and experienced team. Receptionist / Front of House Permanent role Shift work patterns - earliest start 0700, latest finish 2330. 8 hour shifts 5 days over 7. Uniform provided £19300 basic...

  • Receptionist

    7 months ago


    Haywards Heath, United Kingdom Bupa Care Homes Full time

    Job Number: GOL00IR The Goldbridge 3 Kleinwort Close Haywards Heath West Sussex RH16 4BQ Location Status On site Salary Amount £11.20 - £12.10 **Job title: Receptionist** **Location: The Goldbridge Care Home, 3 Kleinwort Close, Haywards Heath, RH16 4XH** **Salary: £11.20 - £12.10 per hour dependent on experience** **Contract: 30 hours -...


  • Haywards Heath, United Kingdom Bupa Dental Care Full time

    **Receptionist/ Patient Coordinator - Haywards Heath Total Orthodontics** **Strong face to face and **administrative** experience required in a fast paced setting** **Fixed term - 12 months** **Monday to Friday 40 hours a week** **Possibility of x 1 Saturday a month** Here at Bupa Dental Care our people are at the heart of everything we do, because we...

  • Hotel Receptionist

    7 months ago


    Haywards Heath, United Kingdom UNO HOTELS - The Hickstead Hotel, Jobs Lane, Haywards Heath, RH17 5NZ Full time

    Hotel Receptionist Overview: **Duties**: - Assist all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction. - Deals with guests promptly upon arrival and departure, as per the Company Standards for check in and out procedures. - Demonstrates a working knowledge of all services and facilities of the...


  • Haywards Heath, United Kingdom Pro Talent Full time

    ProTalent are currently working with a successful, multi sited accountancy practice, looking to recruit a Receptionist/Office Administrator for their Haywards Heath office. The firm: - Fastest growing accountancy practice in Sussex - Impressive and varied clients - Offer a full range of accounting and business advisory services - Forward thinking The...

  • Part-time Receptionist

    7 months ago


    Haywards Heath, United Kingdom Northlands Wood Practice Full time

    We are looking for a receptionist to join our busy but friendly team at Northlands Wood Surgery in Haywards Heath. The Receptionist vacancy will include greeting patients, booking appointments, answering the phone, processing repeat prescriptions, liaising with doctors and other healthcare professionals and the scanning of post and other documentation as...


  • Haywards Heath, United Kingdom Care UK Residential Care Services Full time

    **You**: ***Your role**: As a Receptionist/Administrator at Care UK, you can look forward to: - Competitive pay - we pay more than the average - Fast-track career options, e.g. into management roles - Quality training to develop your skills - Flexible hours - Bank holiday enhancements - Stakeholder pension - Childcare vouchers - Free uniform - Thousands of...