Information Support Officer

5 months ago

Reading, United Kingdom AWE Full time

What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical?

For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK’s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions.

It takes a special sort of person to work at AWE. What if that person was you?

Information Services and Security have a vital role to play in a crucial national mission. We’re here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK’s next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more.

IS Business Engagement is the trusted partner and front door for the Business into IS&S; surfacing and shaping business demands, translating requirements scoping and for this role, facilitating adoption and exploitation of our collaboration tools and information via user engagement, communications and training. This is a role where you’ll contribute to a legacy of national security for decades to come.

AWE’s Business Engagement team are looking to hire an Information Support Officer. Internally you will be known as a Technology Adoption Champion and will be responsible for championing the Microsoft Office 365 suite of collaboration products (including but not limited to SharePoint, Teams, Viva, Exchange, and OneDrive) and related productivity-based solutions.

Location - Reading area. Although there are opportunities to work from home occasionally you will be required to travel to site as per business demands.

Salary - £27,980 - £35,000

As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include:

- Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work)
- Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training
- Employee Assistance Programme and Occupational Health Services
- A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution)
- Life Assurance
- Discounts - access to savings on a wide range of everyday spending
- Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family
- A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site

Key Accountabilities:

- Champion the vision, strategy and roadmap for the Microsoft 365 products.
- Champion the Digital Culture strategy.
- Support the business in their adoption and exploitation of M365 products.
- Support the M365 Senior Technology Adoption Champion and Information Technology Adoption Lead with stakeholder engagement and running engagement events.
- Deputise for M365 Senior Technology Adoption Champion where necessary at key stakeholder engagements.
- Deputise for M365 Senior Technology Adoption Champion where necessary with Microsoft 365 Product meetings.
- Support management and development of communication materials used for driving adoption and exploitation of selected Microsoft 365 services and Digital strategy.
- Oversight of up-skilling materials and Quick reference guides, ensuring all activities and deliverables take into account Licence Conditions 6 & 25.

Key Responsibilities:

- Adoption and exploitation of M365 products to support the business.
- Deputise where necessary for the Senior Technology Adoption Champion.
- Support key stakeholder engagement and M365 events.
- Champion Information Management and Information Exploitation activities to support Licence Conditions 6 & 25.
- Strong working experience with SharePoint
- Prior experience of presenting to Internal & External stakeholders
- Experience with Business Change or Adoption
- Experience within IT or Project Management would be beneficial but is certainly not essential
- A broad awareness of Information legislation (for example GDPR, Public Records Act etc.)
- A strong communicator both written & verbal

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