Technical Support Officer Housing Rg4

1 week ago


Reading, United Kingdom Reed Business Support Full time

REED Business support are recruiting for a Technical Support Officer on behalf of Reading Borough Council

They are looking for Technical Support Officers to work as part of a busy team in our Reactive Repairs Office. You will be responsible for dealing with repair enquiries and processing work requests in a challenging environment from Reading and WokinghamBorough Council tenants and our internal customers.
We are looking for someone with an excellent customer service focus, with experience of housing repairs and maintenance. You will be required to work on your own initiative and as part of a team.
You will be required to answer a high volume of calls, report and answer repairs issues, schedule works and assist with the administration following tradesman and surveyors visits. Full training will be given.

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