Regional Account Executive

3 months ago

Armagh, United Kingdom Bunzl McLaughlin Full time

Part of Bunzl plc, a FTSE 100 company, Bunzl McLaughlin is a market leader in the hospitality and catering sectors across Ireland, both North and South. Placing innovation at the heart of its corporate identity since 1894, Bunzl McLaughlin delivers a reputable and unparalleled level of excellence through both product offering and service.

At Bunzl, we pride ourselves in offering our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

We currently have an exciting opportunity for a **Regional Account Executive.**

The purpose of the role is to grow and develop sales for a given customer portfolio through planned campaigns/gap analysis and to manage, maintain and improve the customer experience.

**Key Responsibilities**
- Digital support for customers using Bunzl Advantage
- Sales order processing for non-digital customers
- Accountable for ensuring all back orders or managed and or alternative products offered, preferably own brand
- Accountable for the daily management of the customer’s account
- Accountable for the sales growth and margins in conjunction with the external Area Sales Manager
- Responsible to ensure the daily management of procure wizard is maintained for regional customers
- Responsible for delivering digital consistency at account level in conjunction with the external Area Sales Manager
- Accountable for customer contract maintenance
- Point of contact for all customers calling into the office looking to place an order or enquire about a product
- General office duties and administrative tasks
- To assist the management with additional tasks as directed

**Experience**
- At least two years of experience of working in a fast-paced Internal Sales/Customer Service or hospitality environment
- Experience within the FMCG industry would be desirable
- Computer literate with fluent written and spoken English
- Excellent communication skills
- The ability to work to daily deadlines accurately and efficiently in a demanding environment.

**Customer Focus**
- Shows a genuine interest in and makes sure the needs of the customers are met in a way that benefits both the customers and the organisation
- Ensures actions of self and others meet or exceed customer requirements

**Quality of Work**
- Demonstrates a high degree of attention to detail, thoroughness, and a methodical and logical approach to work
- Works at a pace that matches the requirements of this fast-moving business and recognises the importance of meeting deadlines

**Teamwork**
- Ability to establish and maintain strong working relationships with staff inside and outside of their immediate team

**Communication and Interpersonal Skills**
- Ability to listen and understand information
- Presents information in a clear and concise manner
- Persistence to ensure information and actions required by staff outside their immediate team is provided

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
- Store discount

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 2 years (required)
- sales: 2 years (preferred)
- FMCG: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Armagh

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