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Senior Artwork Csr
4 months ago
**Our Artwork Senior CSR’s main responsibilities are**:
- Service our clients managing communication effectively and providing a creative approach to the considerations of a client brief and is the single point of contact for your designated area of responsibility.
- Lead all projects from beginning to end, appropriately using our project management/workflow tools, promoting best practice.
- Support the client’s brand through the performance of range checks, ensuring brand consistency is maintained throughout the full project range.
- Collaborates with the internal teams across the services to ensure our client’s needs are met.
- Oversee the financial aspect of the projects ensuring projects are delivered within budget, billed, and paid correctly and timely.
- Oversee capacity needs to help identify resources required and escalate when needed.
- Develop and maintain a positive relationship with internal and external stakeholders.
- Support in identifying opportunities to expand our services with our current clients, in collaboration with the Client Service Teams.
**Who are we looking for?**
- Experience in working in a similar role is essential, managing the day to needs of your clients as well as guiding them through artwork reprographics process.
- An understanding of technical artwork build and managing the process of artwork approval through customer/internal systems is also essential.
- Experience of implementing new business accounts in a similar service would be advantageous, however not essential.
- Strong overall project management skills, including experience working within a workflow and KPI management.
- Excellent interpersonal skills with the ability to build effective working relationships.
- Outstanding communication skills and the ability to maintain oversight of delivery so that tasks and collaborative projects are completed on time.
- Desire to thrive from a fast-paced, dynamic working environment and demonstrate the ability to juggle priorities without losing site of the business objectives.
- Ability to problem solve, looking at the bigger picture and knowing when to escalate.
- Review projects on an ongoing basis, ensuring deliverables are in line with approved brief, budget and scope.
- Have the desire to upskill and takes a proactive role in their development.
- You will be incredibly team focused with exceptional interpersonal skills, with a desire to achieve, striving to put the customer first.
- **Experience: 3+ years relevant experience within a similar role**_
**Salary**: £28,000.00-£35,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- customer service: 3 years (preferred)
Ability to Commute:
- Hull (required)
Work Location: Hybrid remote in Hull
Application deadline: 29/02/2024
