Ci Implementation Lead

3 weeks ago


Reading, United Kingdom Pertemps Network Group Full time

**Job Description**:
**Continuous Improvement Lead**

**Location: Reading (Hybrid Working)**

**Salary: From £45,200 to £56,500 (dependant on experience).**

**Who are we?**
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

**What you will be doing?**
An exciting opportunity has arisen to join a
**well-established continuous improvement team** where you will be responsible for driving, implementing, and
**collaborating to bring positive change to Thames Water**. Working within a team of continuous improvement and quality specialists, you will working both alone and as part of a team to deliver key improvements to
**drive up efficiency** and
**improve customer satisfaction** across our customer contact and planning and scheduling functions.
You will support and influence non-direct line management teams to drive improvements within their areas of reasonability and accountability.

**We’re looking for you to?**
- Have previous
- **Continuous Improvement** experience- Be trained in
- **Continuous Improvement** and / or Project Management methodologies- Experience of working as part of an operational business- Develop & implement a culture of
- **continuous improvement **and
- **lean thinking (Engaging stakeholders)**
- Be an
- **excellent planner **and have previous experience of
- **executing strategic plans** across numerous business areas- Have
- **experience in coaching and mentoring** with a high degree of emotional resilience and intelligence- Have experience in the
- **identification and tracking of project related benefits**

**Deliver change** in a complex environment and show results**Use Data and Insight **to inform focus areas for improvement**What’s in it for you?**
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
We’re proud of the positive ways of working we’ve adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we’re moving to a hybrid approach with various options across working from home, office and our sites.
Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.

Find out more about working at Thames Water.
We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.



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