Customer Service

3 weeks ago

Coatbridge, United Kingdom Royal Bank of Scotland Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service - Personal Banker in Coatbridge
- You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to continually enhance our customer banking experience
- We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

**What you'll do**:
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

- Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

**The skills you’ll need**:
To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

- A passion for customer service and strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
- Strong interpersonal skills and the ability to work well as part of a team
- The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours
- Part time - 21 hours per week
- Permanent
- You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

**How we’ll reward you**:
**Salary**:£23,400 per year (pro rata for hours worked)

You’ll join on a competitive salary of £23,400 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) - you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

  • Customer Service Advisor

    2 weeks ago

    Coatbridge, North Lanarkshire, United Kingdom Next Day Coffee Full time

    We are currently recruiting for a new customer service advisor within our business who will help shape the way we deliver exceptional customer service to our clients. Our customer service advisors play a pivotal role within the business and will be responsible for ensuring that we deliver a service which supersedes any within our industry.Next Day Coffee is...

  • Customer Service Representative

    2 weeks ago

    Coatbridge, North Lanarkshire, United Kingdom Talk Staff Group Limited Full time

    We are currently looking to recruit a Customer Service Representative for our fast growing client in Glasgow, who offer sustainability, inclusivity, and diversity.A high valued, forward thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to be the main support for the administration and...

  • Customer Service Representative

    4 weeks ago

    Coatbridge, United Kingdom Talk Staff Group Limited Full time

    We are currently looking to recruit a Customer Service Representative for our fast growing client in Glasgow, who offer sustainability, inclusivity, and diversity.A high valued, forward thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to be the main support for the administration and...

  • Customer Service Advisor

    2 weeks ago

    Coatbridge, United Kingdom Sood Enterprises Ltd Full time

    Job Title: Customer Service Assistant Job Reference: SEL/RJ Cross Contract Type: Part Time, Permanent **Salary**: Competitive w/ benefits Shift Pattern: A Part Time position is available; shifts will typically be from 06:45-14:30; 14:30-22:30. Minimum of 16 hrs per week with extra shifts available if required Location: BP RJ Cross, 206 Bank Street,...

  • Customer Service Representative

    1 month ago

    Coatbridge, United Kingdom Talk Staff Group Limited Full time

    We are currently looking to recruit a Customer Service Representative for our fast growing client in Glasgow, who offer sustainability, inclusivity, and diversity.A high valued, forward thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to be the main support for the administration and...

  • Customer Service Advisor

    4 weeks ago

    Coatbridge, United Kingdom G & G Technical Recruitment Full time

    **Job Title** - Service & Sales - Customer Service Advisor **Location** - Cotebridge **Salary** - £24,000 **Type** - Full time, permanent **Benefits** - Pension, holiday, onsite parking, Employee Assistance Programme, company pension, 25 days holiday plus bank holidays, life assurance, access to a Wellbeing app, perkbox access for a variety of discounts and...

  • Customer Service Representative

    4 weeks ago

    Coatbridge, North Lanarkshire, United Kingdom Talk Staff Group Limited Full time

    We are currently looking to recruit a Customer Service Representative for our fast growing client in Glasgow, who offer sustainability, inclusivity, and diversity.A high valued, forward thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to be the main support for the administration and...

  • Customer Service Representative

    4 weeks ago

    Coatbridge, United Kingdom Talk Staff Group Limited Full time

    We are currently looking to recruit a Customer Service Representative for our fast growing client in Glasgow, who offer sustainability, inclusivity, and diversity.A high valued, forward thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to be the main support for the administration and...

  • Customer Service Advisor

    2 weeks ago

    Coatbridge, North Lanarkshire, United Kingdom G & G Technical Recruitment Full time

    Job Title - Service & Sales - Customer Service AdvisorLocation - CotebridgeSalary - £24,000Type - Full time, permanentBenefits - Pension, holiday, onsite parking, Employee Assistance Programme, company pension, 25 days holiday plus bank holidays, life assurance, access to a Wellbeing app, perkbox access for a variety of discounts and rewardsHours - Monday -...

  • Customer Service Assistant

    7 days ago

    Coatbridge, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Sales Assistant to work 32** **hours a week in our outlet at Coatbridge **What we are looking for..** - No experience necessary as full training will be given - A good appreciation of customer service - Hardworking and reliable - Polite and professional **Interested? What is in it for you**: - The salary for this...

  • Customer Service Assistant

    4 weeks ago

    Coatbridge, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Sales Assistant to work **16 **hours a week in our outlet at **Coatbridge**. **What we are looking for**: - No experience necessary as full training will be given - A good appreciation of customer service - Hardworking and reliable - Polite and professional **Interested? What is in it for you**: - The salary for...

  • Customer Service Representative

    4 weeks ago

    Coatbridge, United Kingdom William Hill Full time

    **Location** Main Street, Coatbridge ML5 3BJ **Salary** Salary £10.50 rising to £10.90 after passing probation **Hours** 22.5 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our...

  • Barista/customer Service

    2 weeks ago

    Coatbridge, United Kingdom brickworx bar and brasserie Full time

    We are looking for an experienced barista to work on a horse box in the mornings Must be enthusiastic trustworthy and great with customers Potential for more shifts at events **Job Types**: Full-time, Part-time Pay: £12.00-£13.00 per hour Expected hours: 25 per week **Benefits**: - Company pension - Discounted or free food - Employee discount - Free...

  • Customer Service Advisor

    1 week ago

    Coatbridge, United Kingdom Next Day Coffee Full time

    We are currently recruiting for a new customer service advisor within our business who will help shape the way we deliver exceptional customer service to our clients. Our customer service advisors play a pivotal role within the business and will be responsible for ensuring that we deliver a service which supersedes any within our industry. Next Day Coffee...

  • Customer Service Assistant

    3 weeks ago

    Coatbridge, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant (Duty Supervisor)** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which...

  • Home Delivery Driver/customer Service Assistant

    3 weeks ago

    Coatbridge, United Kingdom Scotmid Full time

    **About this role**: **Home Delivery Driver/Customer Service Assistant** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for more than 160 years, and we will continue to work hard to do this for many more years to come. We’re a...

  • Customer Service Advisor

    1 week ago

    Coatbridge, United Kingdom Olleco Full time

    **Customer Service Advisor (12 month Fixed Term Contract - Part Time)** **Coatbridge, North Lanarkshire** **£9,990.80 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 31 Days’ Holiday** We are recruiting for an office based Customer Service Advisor to join a...

  • Customer Service Adviser

    2 weeks ago

    Coatbridge, United Kingdom Rentokil Initial Full time

    Coatbridge Wise Property Care £20,567 basic (+ potential for bonus) Monday to Friday - 8.00 am - 4.00 pm / 9.00 am -5.00 pm / 10.00 am - 6.00 pm Wise Property Care, part of Rentokil Initial, are Scotland’s leading preservation company providing specialist services for the identification and treatment of woodworm, rising damp, basement waterproofing,...

  • Customer Service Adviser

    2 weeks ago

    Coatbridge, North Lanarkshire, United Kingdom Rentokil Initial Full time

    CoatbridgeWise Property Care£20,567 basic (+ potential for bonus)Monday to Friday am 4.00 pm / 9.00 am 5.00 pm / 10.00 am pmWise Property Care, part of Rentokil Initial, are Scotland's leading preservation company providing specialist services for the identification and treatment of woodworm, rising damp, basement waterproofing, structural repairs, wet rot...

  • Customer Assistant

    3 weeks ago

    Coatbridge, United Kingdom Buzz Bingo Full time

    **Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!** *** **Join us as a Customer Assistant in our Coatbridge Club offering a 16 Hour Contract weekend work only!** **Join Our Team of Remarkable People** At Buzz Bingo,...