Service Advisor
5 months ago
**Salary**: £25,740 with up to £37,000 OTE plus benefits
**Type of work**: Permanent
**Location**: Preston
About the role
We are currently recruiting for a new Service Advisor to help us keep our Preston Motorstore running smoothly.
Hours
Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays.
About the role
Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.
We’re looking for an articulate, warm communicator who can give our customers the star treatment - whether it’s first thing on a manic Monday or last thing on a Friday afternoon.
This customer-facing role will be a great fit for someone who’s already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.
Day-to-day duties
Handling all customer requirements for service and vehicle repairs in an efficient and professional manner.
Liaising with the workshop and bodyshop to progress work through the system.
Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected.
Letting customers know of any faults or repairs found on their vehicle and providing them with clear and accurate solutions.
Treating any dissatisfied customers with empathy and understanding, reassuring them that we can solve any issues should they arise.
Maintaining customer records such as vehicle details and service histories accurately and efficiently.
Maintaining knowledge of aftersales products and services, upselling where appropriate.
Making sure the customer database is updated and accurate at all times.
Essential skills
A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner.
The ability to multi-task and be highly adaptable within a busy environment.
Strong communication and influencing skills, with the ability and desire to explain complex information accurately and concisely to help our customers.
Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop.
Ability to prioritise your workload.
Ability and willingness to work with defined processes and guidelines.
Good core administration skills to accurately capture customer details to the required standards.
A full UK driving licence.
Nice to have (but not essential)
Experience of upselling products or services is desirable.
If you’re successful, you’ll benefit from excellent working conditions, including extensive training and support (with the prospect of progressing to an IMI training programme), life assurance, sick pay cover, maternity & paternity packages, enhanced holiday package and private healthcare.
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
LinkedIn
Facebook
X
**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance
-
Service Advisor
5 months ago
Preston, United Kingdom The Solution Automotive Recruitment Full timeJob reference number- JA1338R2- Job Type- Full time- Location- Preston, Lancashire, England- Salary- £25200-£32600 per annum**Job description**: **Service Advisor - Preston Area** Our client, a well-established motor trade employer in the Preston Area, is looking to recruit a high performing Service Advisor to join the team. As a Service Advisor you will...
-
Service Advisor
5 months ago
Preston, United Kingdom The Solution Automotive Recruitment Full timeJob reference number- PA1629- Job Type- Full time- Location- Preston Area, Lancashire, England- Salary- £28000-£35000 per annum**Job description**: **Service Advisor - Preston Area** Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team. The Job: - The Service Advisor position...
-
Service Advisor
5 months ago
Preston, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Ford Preston** **Salary of £24,463 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...
-
Service Advisor
5 months ago
Preston, United Kingdom The Solution Automotive Recruitment Full timeJob reference number- JA1418- Job Type- Full time- Location- Preston, Lancashire, England- Salary- £27000-£40000 per annum**Job description**: **Vacancy - Service Advisor - Preston Area** Basic - 27k OTE - 37k - 40k + Basic - 27k Realistic OTE - 35k - 40k + (£40 per service plan sold) Mon - Fri - 8.00am - 5.30pm Saturdays - 8.30am - 12.30pm (1 in 3 or...
-
Service Advisor
5 months ago
Preston, United Kingdom Scope Personnel Full timeAutomotive Service Advisor Job available! We are recruiting for a fantastic opportunity with a growing franchised dealership! **Job Role** An exciting opportunity has arisen for a successful and motivated experienced automotive Service Advisor to work for a busy dealership. You will facilitate the efficient operation of the Service department workshop,...
-
Service Advisor
5 months ago
Preston, United Kingdom Evans Halshaw Ford Full time**Service Advisor** **Evans Halshaw Ford Preston** **Salary of £24,463 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...
-
Service Advisor
1 month ago
Preston, Lancashire, United Kingdom The Solution Auto Full timeService Advisor Opportunity at The Solution AutoWe are seeking a skilled Service Advisor to join our team at The Solution Auto in the Preston area. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the efficient operation of our aftersales department.Key Responsibilities:Provide a knowledgeable,...
-
Service Advisor
1 month ago
Preston, Lancashire, United Kingdom The Solution Auto Full timeService Advisor Opportunity at The Solution AutoWe are seeking a skilled Service Advisor to join our team at The Solution Auto in the Preston area. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the efficient operation of our aftersales department.Key Responsibilities:Provide a knowledgeable,...
-
Service Advisor
5 months ago
Preston, United Kingdom Autotech Recruit Full time**JOB DETAILS****: - APPLY NOW Service Advisor LOCATION // Preston COUNTY // Lancashire JOB REF // ATR_27419 rate // £17 - £21 per hour TYPE // Contract We are looking for an experienced Service Advisor on behalf of our well-established client in Preston to join their team on a temproary basis. This is an exciting opportunity where you will be the...
-
Service Advisor
1 month ago
Preston, United Kingdom The Solution Auto Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at a well-established franchised car dealership in the Preston area.About the Role:Provide exceptional customer service and ensure a smooth service experience for our customers.Manage all service telephone, email, and walk-in enquiries efficiently.Meet and greet customers,...
-
Service Advisor
1 month ago
Preston, United Kingdom The Solution Auto Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at a well-established franchised car dealership in the Preston area.About the Role:Provide exceptional customer service and ensure a smooth service experience for our customers.Manage all service telephone, email, and walk-in enquiries efficiently.Meet and greet customers,...
-
Service Advisor
5 months ago
Preston, United Kingdom County Motorparks - Vauxhall Full time**We are Motorparks.** Join us at Motorparks, where we're revolutionising the used car industry with a powerful sustainability mission at our core. With the mantra "drive to net zero," we're not just another automotive retailer - we're pioneers of change. Motorparks is part of the Cambria Investment Holdings Group of Companies which includes Cambria...
-
Customer Service Advisor
5 months ago
Preston, United Kingdom Fresh Perspective Resourcing Ltd Full timeJob title - Customer Service Advisor Salary - £20,000 to £24,000 Location - Preston Duration - Full time/ Hybrid Are you a Customer Service Advisor looking for a new challenge? Do you class yourself as a creative, organised and hard-working individual with high attention to detail? Are you a social media whizz who loves creating engaging content? Well...
-
Automotive Service Advisor
4 weeks ago
Preston, Lancashire, United Kingdom The Solution Automotive Limited Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at The Solution Automotive Limited in the Preston area.As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive the best possible experience when visiting our dealership.Key responsibilities...
-
Automotive Service Advisor
4 weeks ago
Preston, Lancashire, United Kingdom The Solution Automotive Limited Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at The Solution Automotive Limited in the Preston area.As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive the best possible experience when visiting our dealership.Key responsibilities...
-
Service Advisor
5 months ago
Preston, United Kingdom Inchcape Full time**Service Advisor - Jaguar Land Rover Preston** **Basic Salary up to £31,515pa Depending on Experience, OTE circa £39k** **As a Service Advisor at our Jaguar Land Rover Preston Service Centre, not only will you receive an excellent salary package and OTE, but also an industry leading benefits package including**: - **Family Friendly** - Enhanced family...
-
Service Advisor
5 months ago
Preston, United Kingdom HPL Motors Full time**SERVICE ADVISOR** **The Company** This is an extremely rare opportunity to join a high performing, expanding multi-million-pound business. HPL Motors is a used car supermarket that has been running for 30 years, and we are always growing and learning. At HPL Motors, we are committed to customer care and the professional development of our team, with...
-
Service Advisor
5 months ago
Preston, United Kingdom Marshall Motor Group Full time**Customer Service Advisor** **Location: Mercedes-Benz of Preston** **Hours: 46.33 hours per week, including Saturday mornings on a rota basis** **Salary: Basic plus OTE up to £36,000 (site dependent)** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular...
-
Service Advisor
1 month ago
Preston, United Kingdom CV-Library Full timeService Advisor - Preston area Franchised Motor Dealership Salary: Basic - 27k (negotiable) OTE - 35k - 40k + Hours: Mon - Fri - 8.00am - 5.30pm Saturdays - 8.30am - 12.30pm (1 in 2 or 3) We have a very good opportunity for a Service Advisor to join our clients well respected main franchised car dealership in the Preston area. Motor trade experience...
-
Service Advisor
5 months ago
Preston, United Kingdom Inchcape Full time**Service Advisor - Jaguar Land Rover Preston** **Salary £32,146.07** + OTE Up to circa £42k** **45 Hours Full Time** **Create experiences you can be proud of.** Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of...
